Campus Safety Guardian & Community First Responder

FHLB Des Moines; Williamstown (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Tuition assistance

Job summary

Williams College is seeking a Campus Safety Officer to join a mission-driven campus security team. You will patrol, respond to incidents, and support a safe, inclusive learning environment for students, faculty, and staff.

This role features a 4-on, 2-off overnight schedule, requiring strong communication, emergency judgment, and the ability to work with a diverse community. Employment is contingent on background check and policy compliance.

Qualifications

• High School Diploma or GED equivalent.
• Valid driver’s license with a clean driving record.
• Ability to perform the active physical demands of the position, including walking/standing for extended periods, patrolling in adverse weather conditions, navigating multi‑story residential buildings, and safely lifting/carrying up to 50 lbs.
• Must be able to maintain confidentiality.
• Ability to handle emergency situations with excellent judgment and discretion.
• Strong written and verbal communication skills, including computer proficiency and the ability to learn and adapt to new technology or software.
• Cultural competency and sensitivity, including the ability to maintain effective working relationships with a broad spectrum of individuals from diverse backgrounds.
• Possesses strong people skills, patience, and a willingness to assist others, with a perceptive and empathetic approach.

Responsibilities

• Proactively patrol campus grounds, facilities, and residential halls via foot, vehicle, and mobile platforms.
• Maintain high visibility to foster student trust and deter safety hazards.
• Rapidly assess, prioritize, and manage competing demands during routine calls and emergencies.
• Serve as a calm, decisive first responder during medical, mental health, facility, and life‑safety incidents.
• Apply empathetic and trauma‑informed communication to resolve disputes and assist students in distress.
• Encourage compliance with college policies through engagement and education.
• Conduct preliminary inquiries into incidents, gathering facts with objectivity and discretion.
• Utilize CAD systems and reporting tools to generate accurate incident logs.
• Support dispatch operations and contribute to onboarding of new personnel as needed.

Skills

Communication skills

Cultural competency

People skills

Decision making

Tech proficiency

Empathy

Education

High School Diploma or GED

Tools

CAD systems

Report-writing tools

Job description

Williams College is seeking a Campus Safety Officer to join a mission-driven campus security team. You will patrol, respond to incidents, and support a safe, inclusive learning environment for students, faculty, and staff.

This role features a 4-on, 2-off overnight schedule, requiring strong communication, emergency judgment, and the ability to work with a diverse community. Employment is contingent on background check and policy compliance.