Campus Safety Dispatcher — Night Shift

York College of Pennsylvania; Hallam (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

York College of Pennsylvania is seeking a Campus Safety Dispatcher to manage routine and emergency calls, monitor video surveillance, and coordinate with 911 and campus services. You will log calls in ARMS/CAD, assist with fleet operations, and support safety officers in a dynamic campus environment.

The role requires a high school diploma; one year in public safety or telecom and preferred NAED certification. Strong communication and teamwork are essential for this critical safety function.

Qualifications

• High school diploma or equivalent is required.
• One year of experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement is required.
• Current NAED Emergency Telecommunicator or similar certification is preferred.

Responsibilities

• Dispatch campus officers to routine and emergency calls via two-way radio communications and coordinate with York County 911 when necessary.
• Receive routine and emergency campus safety telephone calls and transfer to appropriate departments in a courteous manner.
• Keep accurate dispatch logs and records using the ARMS/CAD system.
• Monitor college video surveillance system and other alarm systems.
• Assist with fleet vehicle reservations and issue fleet keys and paperwork.
• Assist contractors with check-in procedures and ensure keys are returned to the CIC.
• Direct visitors at the CIC and provide information as needed.
• Send emergency alerts and Spartan Shield push notifications when necessary.
• Perform other tasks to support the Department of Campus Safety and Campus Operations Division.

Skills

Two-way radio communications

Public safety

Emergency services

Education

High school diploma or equivalent

NAED Emergency Telecommunicator Certification (preferred)

Tools

ARMS/CAD system

CCTV cameras

Alarm systems

Job description

York College of Pennsylvania is seeking a Campus Safety Dispatcher to manage routine and emergency calls, monitor video surveillance, and coordinate with 911 and campus services. You will log calls in ARMS/CAD, assist with fleet operations, and support safety officers in a dynamic campus environment.

The role requires a high school diploma; one year in public safety or telecom and preferred NAED certification. Strong communication and teamwork are essential for this critical safety function.