Campus Public Safety Dispatcher

exp1-prod-web.syr; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Syracuse University seeks a Public Safety Dispatcher I to manage emergency and non-emergency communications for the campus community. The role requires on-site presence, oversight of alarms, CCTV, and coordination with patrol units and the Onondaga County 911 Center.

Candidates should have an associate degree or equivalent, be able to obtain a NYS security guard license, pass a 480-hour field training, and meet background screening requirements. Night and weekend shifts are required.

Qualifications

• Associate’s degree or equivalent education/experience preferred.
• Must obtain New York State security guard license.
• Successful completion of a 480-hour field training program.
• Proficient data entry with Microsoft Office and law enforcement software.
• Background check including drug screen and fingerprinting.

Responsibilities

• Communicate via radio/telephone with patrol units and 911 center.
• Dispatch alarms and CCTV events across campus.
• Maintain professional, calm communications under pressure.
• Operate law enforcement communications equipment and software.
• Manage daily duty records and prioritise radio/phone communications.
• Handle urgent emergency decisions per policies and procedures.
• Provide service to walk-in customers and perform administrative tasks.

Skills

Geography knowledge

Strong communication

Handle stress

Multi-tasking

Creative problem solving

Sit for long periods

Night/weekend shift

Education

Associate’s degree

Tools

Microsoft Office

Law enforcement apps

Job description

Syracuse University seeks a Public Safety Dispatcher I to manage emergency and non-emergency communications for the campus community. The role requires on-site presence, oversight of alarms, CCTV, and coordination with patrol units and the Onondaga County 911 Center.

Candidates should have an associate degree or equivalent, be able to obtain a NYS security guard license, pass a 480-hour field training, and meet background screening requirements. Night and weekend shifts are required.