A renowned educational institution is seeking a part-time Emergency Telecommunications Operator to manage campus traffic and assist visitors. The role requires flexibility to cover all shifts, alongside essential responsibilities such as monitoring alarms and dispatching operations. Ideal candidates will possess basic computer skills, a high school diploma, and prior public interaction experience. This is a great opportunity to work in a dynamic environment, contributing to campus security and safety.
Qualifications
Must be able to become APCO certified as a Public Safety Telecommunicator 1.
Experience in customer service is essential.
Ability to work flexible hours as needed.
Responsibilities
Control traffic onto campus and greet visitors and callers.
Monitor alarms for the facility and dispatch operations.
Perform essential data entry and multitask in a high-stress environment.
Utilize computer equipment and specialized programs as necessary.
Flexibility to cover for vacations and sick days is required.
Skills
Basic computer skills
Ability to multitask
Typing speed of minimum 20 words per minute
Education
High school diploma or equivalent
Minimum of two years experience dealing with the general public
Job description
A renowned educational institution is seeking a part-time Emergency Telecommunications Operator to manage campus traffic and assist visitors. The role requires flexibility to cover all shifts, alongside essential responsibilities such as monitoring alarms and dispatching operations. Ideal candidates will possess basic computer skills, a high school diploma, and prior public interaction experience. This is a great opportunity to work in a dynamic environment, contributing to campus security and safety.