Campus Safety Dispatcher

palmbeachstate; Lake Worth (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Tuition fee waiver

Tuition reimbursement

Educational leave

Health benefits

Job summary

Palm Beach State College in Lake Worth, FL, is seeking a Campus Safety Dispatcher to join our safety team. You will handle radio dispatch, monitor CCTV, coordinate emergency responses, and support administrative operations while working a flexible schedule.

Ideal candidates have a high school diploma or GED and at least one year of related experience, strong customer service, and proficient use of Microsoft Office.

Qualifications

• High school diploma or GED required.
• At least 1 year of related dispatch or admin experience.
• Experience with radio dispatch and CCTV systems preferred.
• Proficient in Microsoft Office.
• Excellent customer service and multitasking abilities.

Responsibilities

• Perform radio dispatch and coordinate emergency responders to incidents.
• Monitor video surveillance and EMS communications.
• Maintain and update Autotract/DMV and other databases.
• Assist with staff scheduling and general administrative operations.
• Prepare correspondence and maintain logs and reports.

Skills

Customer service

Prioritization

Attention to detail

Communication skills

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for providing dispatch and administrative support within the campus safety department. Receives and transmits radio communications, monitors video surveillance systems, and coordinates responses to medical and other emergencies by notifying appropriate personnel. This position may require a flexible schedule, including nights, weekends, and assignments at other campuses as needed.

What a day of a Campus Safety Dispatcher looks like:

• Performs radio dispatch functions, including notifying appropriate parties during emergencies and directing emergency responders to the appropriate areas of the campus.
• Maintains and updates information in the Autotract/DMV system and other departmental databases.
• Assists with staff scheduling and administrative operations.
• Prepares correspondence, maintains citations and call logs, and responds to inquiries with accuracy and professionalism.
• Maintains and controls departmental records, databases, logs, and related documentation.
• Issues parking authorizations for faculty, students, and staff and prepares related reports.
• Monitors emergency communications systems, to include video surveillance.
• Organizes and maintains files, manuals, and other department resources.
• Provides general administrative support, including preparing and editing documents, managing phone calls, scanning, copying, and distributing materials.
• Performs other job-related duties as assigned.

We'd love to hear from you if you have the following:

Education and Experience:

• High school diploma or GED
• One year of related experience

Knowledge of:

• Microsoft Office Professional or similar application

Skilled in:

• Delivering a high level of customer service
• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Attention to detail while maintaining effective time and task management

Ability to:

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required
• Must be able to successfully pass and maintain a Level II Background Screening as a condition of employment
• Must obtain and maintain certification in Cardiopulmonary Resuscitation (CPR), First Aid, and Automated External Defibrillator (AED) use within six months of hire and maintain certification as a condition of employment

Work Environment and Physical Demand: Frequency

• Reach and grasp objects - Daily
• Stoop, bend, kneel, crouch, or crawl - Daily
• Stand for extended periods of time - Daily
• Use of video display terminal - Daily
• Use of manual dexterity and fine motor skills - Daily
• Communicate information orally and in writing - Daily
• Receive and understand information through oral and written communication - Daily
• Proofread and check documents for accuracy - Daily
• Work a fluctuating work schedule - Weekly

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions, and are encouraged to apply for the positions being filled.

The minimum base pay for this position starts at $16.51/ hr, however, the offer may vary based on the candidate’s education and experience.

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

• Generous