Counseling Center Specialist

Palm Beach State College; Boca Raton (FL); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Tuition waiver

Tuition reimbursement

Health benefits

Paid time off

Remote/Hybrid opportunities

Professional development

Retirement plan

Job summary

Palm Beach State College is seeking a Counseling Center Specialist to support the Counseling Center, Panthers Pantry, PERC program and student assistance funds. The role includes intake, triage, scheduling, data reporting, and helping students with documentation and funding processes.

You will coordinate with the Director of Student Well-Being, assist with outreach, create marketing materials, and maintain web content and social media. Regular travel between campus locations is required.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field with one year of related experience.
• Associate’s degree with three years of related experience.

Responsibilities

• Conducts student intakes, triages students in crisis, and schedules ongoing counseling, medical, and case management appointments.
• Responds to requests for linkage to community resources and differing college resources.
• Oversees Panther’s Pantry operations including food pick up, organization, distribution of supplies, and records maintenance.
• Facilitates educational and outreach events in a wide variety of settings.
• Produces, orders, and organizes marketing, educational, and other materials.
• Provides input to supervisor regarding departmental objectives, goals, or priorities.
• Assists with department data analytics and documentation including student charts.
• Aids students in submitting requested documentation needed to process student assistant funding and completes check requests.
• Prepares marketing materials, such as flyers, brochures and posters for internal and external distribution.
• Maintains departmental webpage and social media.
• Prepares work orders, purchase orders, and determines need of office supplies, equipment, and materials.
• Performs other job-related duties as assigned.

Skills

Attention to detail

Time management

Conflict resolution

Problem solving

Diversity & inclusion

Verbal & written communication

Education

Bachelor’s degree in Social Work, Psychology, Human Services, or related field of study

Associate’s degree and three years of related experience

Tools

Microsoft Office

Job description

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for providing support within the Counseling Center, Panthers Pantry, PERC program, Student Assistance Fund, and any other programs associated with the Student Counseling Center. Responds to inquiries from students, staff, and the public. Maintains database system, creates and generates reports. Aids students with scheduling, completing necessary documentation for services, and triage.

What a day of a Counseling Center Specialist looks like:

• Conducts student intakes, triages students in crisis, and schedules ongoing counseling, medical, and case management appointments.

• Responds for requests for linkage to community resources as well as differing college resources.

• Under the direction of the Director of Student Well-Being, oversees Panther’s Pantry operations including food pick up, organization, distribution of supplies, and records maintenance.

• Facilitates educational and outreach events in a wide variety of settings.

• Produces, orders, and organizes marketing, educational, and other materials.

• Provides input to supervisor regarding departmental, or area, objectives, goals, or priorities.

• Assists with department data analytics and documentation including student charts.

• Aids students in submitting requested documentation needed to process student assistant funding as well as completes and submits check requests.

• Prepares marketing materials, such as flyers, brochures and posters for internal and external distribution.

• Maintains departmental webpage and social media.

• Prepares work orders, purchase orders, and determines need of office supplies, equipment, and materials.

• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field of study and one year of related experience; OR

• Associate’s degree and three years of related experience

Knowledge of:

• Microsoft Office Professional or similar applications

• Health Insurance Portability and Accountability Act (HIPAA)

• Family Educational Rights and Privacy Act (FERPA) within 30 days of employment

Skilled in:

• Attention to detail while maintaining effective time and task management

• Managing and resolving conflict in a positive manner

• Identifying, analyzing, and resolving problems, driving solutions through to completion

• Working with diverse populations who may be experiencing mental health challenges, housing and food insecurities, and additional psycho-social stressors

Ability to:

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

• Requires travel between campus locations

• Valid Florida driver’s license

Preferred, but not a must:

Licenses, Registration, Certifications, or Special Requirements:

• Registered Mental Health Counselor Intern or Registered Clinical Social Worker Intern

Work Environment and Physical Demand - Frequency

• Lift or carry objects weighing up to 10 pounds. - Daily
• Lift or carry objects weighing 10 to 25 pounds. - Daily
• Lift or carry objects weighing 25 to 50 pounds. - Daily
• Reach and grasp objects. - Hourly
• Stoop, bend, kneel, crouch, or crawl. - Hourly
• Stand for extended periods of time. - Daily
• Sit for extended periods of time. - Hourly
• Use of video display terminal. - Hourly
• Use of manual dexterity and fine motor skills. - Hourly
• Identify and distinguish colors and shades of color. - Hourly
• Communicate information verbally. - Hourly
• Communicate information in writing. - Daily
• Receive and understand information through oral and written communication. - Hourly
• Proofread and check documents for accuracy. - Hourly
• Interaction with general public. - Hourly
• Operate a motor vehicle. - Occasionally
• Work a fluctuating work schedule. - Weekly

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions, and are encouraged to apply for the positions being filled.

The minimum base pay for this position starts at $21.44 hourly; however, the offer may vary based on the candidate’s education and experience.

This position is open until filled with an initial review date of August 31, 2026.

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

• Professional Development: Leadership programs, professional learning workshops, and more.

• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.