Campus Retail Operations Leader - Customer Experience

Sodexo; Ogden (UT); On-site; USD 82,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo seeks a Retail Operations Manager for Weber State University in Ogden, Utah. The role oversees all on-campus retail concepts, leading teams to deliver smooth operations and memorable customer experiences.

You will manage people, set direction, and deploy resources, influencing across the organization and guiding performance, with progression across the career band as you gain broad leadership expertise.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3 years of management experience.
• 3 years related experience.

Responsibilities

• Lead and manage campus retail operations and frontline staff.
• Drive customer satisfaction and efficient daily operations.
• Oversee hiring, pay reviews, and performance evaluations.

Skills

People leadership

Customer service

Operations management

Cash handling & POS

Team coaching

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Job description

Sodexo seeks a Retail Operations Manager for Weber State University in Ogden, Utah. The role oversees all on-campus retail concepts, leading teams to deliver smooth operations and memorable customer experiences.

You will manage people, set direction, and deploy resources, influencing across the organization and guiding performance, with progression across the career band as you gain broad leadership expertise.