Campus Reception & Resource Coordinator

Rocky Mountain College of Art + Design (RMCAD); Atwood (CO); On-site; USD 23,000 - 26,000; Full time

Job summary

Rocky Mountain College of Art + Design is seeking a Campus Reception + Resource Coordinator to create a welcoming first impression at the Lakewood, CO campus. You will oversee front desk operations, handle inquiries, and support campus tours, admissions, and student life.

You will maintain records, manage mail and supplies, coordinate events, and ensure security procedures for guests. The role emphasizes customer service and cross-department collaboration to enhance the campus experience.

Qualifications

• Proven work experience as a Receptionist or front desk role.
• Proficiency in Microsoft Office Suite and Google Suite.
• Hands-on experience with office equipment.
• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Customer service oriented.

Responsibilities

• Oversee general front desk operations and administrative functions.
• Greet visitors, determine the purpose of their visit, and direct them to the appropriate person or department.
• Answer, screen, and forward incoming phone calls in a professional and courteous manner.
• Provide information to callers and visitors regarding the college, departments, and directions.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Receive, sort, and distribute daily mail, deliveries, and packages.
• Ensure security procedures for visitors, guest badges and temporary parking permits are followed.
• Collaborate with the Student Life and Admissions departments for campus tours for visiting students and community members including walk-ins.
• Design and implement useful record keeping tools at the front desk such as: Current Visitors Log, Package Retrieval System, Internal Visitors Log, Phone Log, Tour Tracker, and QR Codes.

Skills

Receptionist experience

Office software

Organization

Communication

Customer service

Multitasking

Job description

Rocky Mountain College of Art + Design is seeking a Campus Reception + Resource Coordinator to create a welcoming first impression at the Lakewood, CO campus. You will oversee front desk operations, handle inquiries, and support campus tours, admissions, and student life.

You will maintain records, manage mail and supplies, coordinate events, and ensure security procedures for guests. The role emphasizes customer service and cross-department collaboration to enhance the campus experience.