Student Success Advisor — Retention & Advising

Rocky Mountain College of Art + Design (RMCAD); Lakewood (CO); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Time Off Package

FSA

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k match

Tuition Assistance

Other Benefits

Job summary

The Academic Advisor at Rocky Mountain College of Art + Design in Lakewood, CO promotes student success by delivering accurate and timely customer service and maintaining student files. The role engages with students, communicates policies, and supports graduation goals.

Key duties include proactive outreach, advising on academic policies, and collaborating with the Registrar to manage scheduling and timelines.

Qualifications

• Bachelor's degree required.
• Experience in enrollment, admissions or advising preferred.
• Strong written and oral communication skills.

Responsibilities

• Maintain accurate student files and respond to inquiries.
• Proactive student outreach to support retention and graduation.
• Advise on academic policies and related forms and procedures.
• Collaborate with the Registrar to understand schedules and manage enrollments.
• Support students with onboarding and transitions to campus life.

Skills

Customer service

Communication

Oral comprehension

Written comprehension

Deductive reasoning

Data entry

Education

Bachelor's Degree

Tools

CampusVue/Nexus

Job description

The Academic Advisor at Rocky Mountain College of Art + Design in Lakewood, CO promotes student success by delivering accurate and timely customer service and maintaining student files. The role engages with students, communicates policies, and supports graduation goals.

Key duties include proactive outreach, advising on academic policies, and collaborating with the Registrar to manage scheduling and timelines.