Campus Public Safety Dispatcher — 24/7 Emergency Communications

Northeastern University; Oakland (CA); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance

Commuting benefits

Healthcare benefits

Retirement plan

Descripción de la vacante

Northeastern University in Oakland is seeking a Public Safety Dispatcher to join the Communications Center. You will answer calls for service, dispatch officers, monitor security systems, and support walk-in inquiries around the clock.

Qualifications include a High School Diploma or GED, 1+ year of experience, a valid driver’s license, POST dispatcher certification or completion within 6 months, APCO certification within six months, background check, and CPR certification.

Formación

• High school diploma or GED required
• 1+ year of relevant experience
• Valid U.S. Driver's License
• POST Public Safety Dispatcher certification or completion within 6 months of hire
• APCO certification within six months of hire
• Must pass criminal background check
• Subject to drug test and psychological exam
• CPR (BLS/HCP) certification within first three months

Responsabilidades

• Receive emergency and non-emergency telephone calls
• Determine nature, location, and priority of requests and dispatch appropriate resources
• Enter, update, and retrieve information from computer systems
• Disseminate mass emergency notification alerts when necessary
• Monitor radio traffic, security alarms, fire alarms, and video security cameras
• Provide referral services and victim resources
• Research, collect, analyze, document, and disseminate public safety intelligence
• Undergo initial training and maintain knowledge through continuing education
• Monitor 24/7 public safety walk-in center and dispatch officers as needed
• Other duties as assigned

Conocimientos

Multi-tasking

Staying calm under pressure

Verbal and written communication

Computer and typing skills

Interpersonal skills

Professional phone manner

Teamwork and goal orientation

Discretion with confidential info

Educación

Bachelor's Degree in criminal justice, communications, leadership, or related area

Descripción del empleo

Northeastern University in Oakland is seeking a Public Safety Dispatcher to join the Communications Center. You will answer calls for service, dispatch officers, monitor security systems, and support walk-in inquiries around the clock.

Qualifications include a High School Diploma or GED, 1+ year of experience, a valid driver’s license, POST dispatcher certification or completion within 6 months, APCO certification within six months, background check, and CPR certification.