Campus Police Emergency Communications Operator

Forsyth Technical Comunity Clg; Winston-Salem, Northern (NC, KY); Hybrid; USD 36,000 - 45,000; Full time

Job summary

Forsyth Technical Comunity Clg is seeking a Telecommunications Operator, Campus Police. The role involves receiving emergency and non-emergency calls, monitoring alarms, and dispatching campus safety personnel across complex telecommunications systems.

Candidates must hold or attain DCIN and Basic Telecommunicator Certifications, with knowledge of FCC rules and strong multi-tasking abilities in high-stress situations.

Qualifications

• Certification as a Division of Criminal Information Network (DCIN) computer operator or ability to achieve within 90 days.
• Basic Telecommunicator Certification per NC JC Standards or ability to achieve within one year.
• Knowledge of FCC rules and regulations and public safety operations.
• Ability to work under pressure during emergencies.
• Ability to maintain confidentiality.
• General typing and computer skills with emphasis on accuracy.

Responsibilities

• Operate the department's radio communications system and dispatch calls clearly and professionally.
• Respond to emergencies coordinating with on-campus and local public safety bodies.
• Notify Dispatch Supervisor of service difficulties, complaints, or equipment problems.
• Utilize DCI computer terminal hardware and data within security regulations.
• Monitor fire, burglar alarm systems and video surveillance; log events accurately.
• Answer emergency and non-emergency calls and log times.

Skills

DCIN cert

Telecommunicator cert

FCC rules knowledge

Under pressure

Confidentiality

Typing skills

Tools

Computer terminals

Job description

Forsyth Technical Comunity Clg is seeking a Telecommunications Operator, Campus Police. The role involves receiving emergency and non-emergency calls, monitoring alarms, and dispatching campus safety personnel across complex telecommunications systems.

Candidates must hold or attain DCIN and Basic Telecommunicator Certifications, with knowledge of FCC rules and strong multi-tasking abilities in high-stress situations.