Campus Payments Specialist

Wake Technical Community College; Raleigh (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

Wake Technical Community College in Raleigh is seeking a cashier to support on‑campus operations. The role receipts student payments, library and campus fees, and handles inquiries while maintaining accurate accounts and deposits. You will assist other campus cashiers as needed and provide excellent customer service.

Ideal candidates can count money accurately, use Microsoft Office, and communicate clearly in writing and speech. Notary designation or prior office experience is a plus.

Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Office and calculator.
• Ability to process transactions accurately and count money.
• Excellent written and verbal communication skills.
• Strong customer service mindset and problem-solving ability.

Responsibilities

• Receipts student payments, library and campus fees; validates receipts and routes copies for deposits and registration confirmations; accepts payments by cash, check, credit card, vouchers, sponsorships, and overpayments; updates student accounts.
• Serves as backup cashier for other Wake Tech campuses as needed.
• Answer phones and respond to student inquiries via voicemail/email; understand tuition and fees payment plan, refunds, financial aid, registration, and bookstore rental program.
• Assist Financial Services and Business Services with filing, copying, scanning, maintaining files, distributing mail, and processing refunds for vending transactions.

Skills

Customer service

Microsoft Office

Transaction processing

Money handling

Written and verbal communication

Collaboration

Critical thinking

Problem solving

Record-keeping

Education

High school diploma

Tools

Calculator

Job description

Wake Technical Community College in Raleigh is seeking a cashier to support on‑campus operations. The role receipts student payments, library and campus fees, and handles inquiries while maintaining accurate accounts and deposits. You will assist other campus cashiers as needed and provide excellent customer service.

Ideal candidates can count money accurately, use Microsoft Office, and communicate clearly in writing and speech. Notary designation or prior office experience is a plus.