Cashier

Wake Technical Community College; Raleigh (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

Wake Technical Community College in Raleigh is seeking a cashier to support on‑campus operations. The role receipts student payments, library and campus fees, and handles inquiries while maintaining accurate accounts and deposits. You will assist other campus cashiers as needed and provide excellent customer service.

Ideal candidates can count money accurately, use Microsoft Office, and communicate clearly in writing and speech. Notary designation or prior office experience is a plus.

Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Office and calculator.
• Ability to process transactions accurately and count money.
• Excellent written and verbal communication skills.
• Strong customer service mindset and problem-solving ability.

Responsibilities

• Receipts student payments, library and campus fees; validates receipts and routes copies for deposits and registration confirmations; accepts payments by cash, check, credit card, vouchers, sponsorships, and overpayments; updates student accounts.
• Serves as backup cashier for other Wake Tech campuses as needed.
• Answer phones and respond to student inquiries via voicemail/email; understand tuition and fees payment plan, refunds, financial aid, registration, and bookstore rental program.
• Assist Financial Services and Business Services with filing, copying, scanning, maintaining files, distributing mail, and processing refunds for vending transactions.

Skills

Customer service

Microsoft Office

Transaction processing

Money handling

Written and verbal communication

Collaboration

Critical thinking

Problem solving

Record-keeping

Education

High school diploma

Tools

Calculator

Job description

Pay Grade: Specialist 3

This position is a cashier at one of Wake Tech’s campuses. This position receipts student payments, non-student payments, assists students with inquiries, and performs various miscellaneous tasks.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Serves as cashier which includes collecting tuition, library, and campus fees; validating receipts and routing copies for deposit preparation and registration confirmation; and receiving payments by cash, check, credit cards, vouchers, sponsorships, and overpayments. Updates student accounts accordingly
• Serves as backup cashiers for other Wake Tech campuses as needed
• Routinely answers phones and responds to student voice mail and/or email inquiries as needed for Cashier’s office. This requires a working knowledge of the college’s tuition and fees payment plan, including how to sign-up; the college’s student refund process, including how to sign-up at BankMobile; financial aid; registration and records; and the Eagle Advantage book rental program

Assists the Financial Services and Business Services departments with miscellaneous tasks as needed, such as filing, copying, scanning, and maintaining files; distributing mail; and providing refunds for vending machine transactions

Knowledge, Skills & Abilities:

• Proficiency with Microsoft Office products and a calculator
• Ability to demonstrate excellent customer service skills
• Ability to quickly and accurately process transactions
• Ability to track transactions and accurately count money
• Ability to demonstrate excellent written and verbal communication skills
• Effective collaboration, critical thinking, and problem-solving skills
• Ability to maintain records accurately and consistently meet deadlines

Requirements:

• High school diploma
• Must be able to climb on a stool/ladder, reach, and/or squat to maintain accounting files in file room

Preferences:

• Notary public designation
• Prior experience in an office environment