Campus Parking & Safety Monitor

Dartmouth College; Hanover (NH); In loco; USD 30.000 - 43.000; Tempo pieno

Descrizione del lavoro

Dartmouth College in Hanover, NH seeks a Parking Monitor to provide frontline customer service, enforce parking regulations, and support campus Transportation Services across parking operations and events.

The role requires a valid driver’s license, 3+ years of customer service, and ability to work outdoors in all weather, including lifting up to 50 lbs. Schedule is Mon-Fri with 40 hours weekly.

Competenze

• High School graduate or equivalent.
• Valid State Driver’s License required and ability to qualify under the Dartmouth Approved Driver program.
• Three years of customer service experience.
• Ability to identify and cite parking violations.
• Must be proficient with technology and able to operate hand-held computerized devices.
• High degree of judgment, initiative, and able to work independently.
• Demonstrated excellence in serving customers with professionalism and tact.
• Strong oral and written communication skills.
• Able to maintain strict confidentiality.
• Must be willing to work outside in all weathers.
• Must be able to stand/walk for extended periods of time; must be able to lift 50lbs.
• Must be willing to work overtime, weekends and holidays as requested.
• Strong commitment to a diverse working environment and to serving the needs of a large and diverse community.

Mansioni

• Monitors and directs vehicle traffic at designated campus control points to ensure safe access to parking facilities, proper permit authorization and customer satisfaction.
• Enforces Dartmouth parking regulations throughout campus parking areas as required, including: issuance of warning notices and parking violations and coordination of vehicle immobilization and towing.
• Serves as a front-line provider of customer service and campus information to the Dartmouth community and the general public.
• Acts as a highly visible representative of Dartmouth and the parking services unit. Presents a professional image in accordance with established uniform and appearance standards.
• Performs daily route inspections of parking lots and garages and reports on space availability, safety issues and physical condition of parking facilities and equipment.
• Completes appropriate paperwork for parking facilities as directed by parking management.
• Works closely with other field services and office staff members to ensure effective coordination of service efforts through cell phone, text, Slack, and other communication methods determined by the department.
• Performs deliveries of parking-related materials to departments throughout Dartmouth as requested by the Director.
• Participates in integrated Transportation Services initiatives during special events such as student move-ins, move-outs and commencement week activities to ensure safe and convenient campus accessibility.
• Assists with mailings, parking pass distribution, and other office duties as needed.
• Problem solves equipment issues and performs light maintenance duties in and around parking areas.

Conoscenze

Valid State Driver’s License

Customer service experience

Identify parking violations

Operate hand-held devices

Regional weather readiness

Written communication

Stand/walk for long periods

Ability to lift 50 lbs

Overtime/weekends/holidays

Dartmouth brand standards

Formazione

High School diploma or equivalent

Strumenti

T2 parking technology

Descrizione del lavoro

Dartmouth College in Hanover, NH seeks a Parking Monitor to provide frontline customer service, enforce parking regulations, and support campus Transportation Services across parking operations and events.

The role requires a valid driver’s license, 3+ years of customer service, and ability to work outdoors in all weather, including lifting up to 50 lbs. Schedule is Mon-Fri with 40 hours weekly.