Parking Monitor

Dartmouth College

Hanover (NH)

On-site

USD 30,000 - 43,000

Full time

8 days ago

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Job summary

Dartmouth College in Hanover, NH is seeking a Parking Monitor to provide front-line customer service and enforce campus parking regulations. This 40-hour, Monday–Friday position operates outdoors in all weather, with first-shift hours rotating between 6:30am–3:00pm and 8:30am–4:00pm.

Responsibilities include monitoring parking areas, issuing warnings, assisting visitors, and coordinating with Transportation Services. Valid driver’s license and strong communication are required.

Qualifications

  • High School graduate with 3+ years' experience or equivalent.
  • Valid State Driver’s License and ability to qualify for Dartmouth Approved Driver program.
  • Three years of customer service experience.
  • Ability to identify and cite parking violations.
  • Proficient with technology and handheld devices.
  • Strong judgment, initiative, and ability to work independently.
  • Professionalism and tact in serving customers.
  • Strong oral and written communication.
  • Confidentiality.
  • Willing to work outdoors in all weather.
  • Able to stand/walk for extended periods and lift 50 lbs.
  • Willing to work overtime, weekends, and holidays.
  • Commitment to a diverse working environment.

Responsibilities

  • Monitor and direct vehicle traffic to ensure safe access and proper permit authorization.
  • Enforce Dartmouth parking regulations and issue warnings/violations.
  • Serve as a front-line provider of customer service and campus information.
  • Represent Dartmouth Parking Services professionally in uniform.
  • Perform daily inspections and report on space availability and safety.
  • Complete paperwork for parking facilities as directed.
  • Coordinate with field staff via phone, text, Slack and other tools.
  • Deliver parking-related materials as requested by the Director.
  • Support events like move-ins/move-outs and commencement for safe access.
  • Assist with mailings, pass distribution and office duties as needed.
  • Troubleshoot equipment issues and perform light maintenance.

Skills

Valid state driver’s license
Customer service experience
Identify parking violations
Operate hand-held devices
Independent work
Professionalism and tact
Oral and written communication
Confidentiality
Work outdoors in all weathers
Stand/walk extended periods
Lift 50 lbs
OT/weekends/holidays
Diversity and service

Education

High School + 3+ years experience

Tools

T2 parking tech

Job description

Position Details

Position Information

Posting date

10/26/2026

Closing date
Open Until Filled

Yes

Position Number

1125429

Position Title

Parking Monitor

Hiring Range Minimum

$26.43

Hiring Range Maximum

$26.43

Union Type

SEIU

SEIU Level

E

FLSA Status

Non-Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

Schedule: Monday-Friday; Saturday/Sunday off
Variable first shift hours range from 6.30am-3.00pm to8.30am-4.00pm

Location of Position

Hanover, NH

Remote Work Eligibility?

Onsite only

Is this a term position?

No

If yes, length of term in months.

n/a

Is this a grant funded position?

No

Position Purpose

Serves as a front-line provider of customer service and campusinformation to the Dartmouth community and the general public forTransportation Services. Provides support for all parking servicesfield operations including monitoring of campus parking areas toensure safe and reliable access and enforcement of Dartmouth’sparking regulations.

Required Qualifications - Education and Yrs Exp

High School plus 3+ years' experience or equivalent combination ofeducation and experience

Required Qualifications - Skills, Knowledge andAbilities
  • High School graduate or equivalent.
  • Valid State Driver’s License required and ability to qualifyunder the Dartmouth Approved Driver program.
  • Three years of customer service experience.
  • Ability to identify and cite parking violations.
  • Must be proficient with technology and able to operatehand-held computerized devices.
  • High degree of judgment, initiative, and able to workindependently.
  • Demonstrated excellence in serving customers withprofessionalism and tact.
  • Strong oral and written communication skills.
  • Able to maintain strict confidentiality.
  • Must be willing to work outside in all weathers.
  • Must be able to stand/walk for extended periods of time; mustbe able to lift 50lbs.
  • Must be willing to work overtime, weekends and holidays asrequested.
  • Strong commitment to a diverse working environment and toserving the needs of a large and diverse community.
Preferred Qualifications
  • Experience with T2 parking technology and two-waycommunications equipment.
  • Proven ability to diffuse volatile situations.
Department Contact for Recruitment Inquiries

Tanya Husick, Director of Parking & Transportation

Department Contact Phone Number

Tanya.M.Husick@dartmouth.edu

Department Contact for Cover Letter and Title

Tanya Husick, Director of Parking & Transportation

Department Contact's Phone Number
Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federallaw. We prohibit discrimination on the basis of race, color,religion, sex, age, national origin, sexual orientation, genderidentity or expression, disability, veteran status, marital status,or any other legally protected status. Applications are welcomefrom all.

Background Check

Employment in this position is contingent upon consent to andsuccessful completion of a pre-employment background check, whichmay include a criminal background check, reference checks,verification of work history, conduct review, and verification ofany required academic credentials, licenses, and/or certifications,with results acceptable to Dartmouth College. A criminal convictionwill not automatically disqualify an applicant from employment.Background check information will be used in a confidential,non-discriminatory manner consistent with state and federallaw.

Is driving a vehicle (e.g. Dartmouth vehicle or off roadvehicle, rental car, personal car) an essential function of thisjob?

Yes

Special Instructions to Applicants

UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THEFIRST WEEK OF POSTING . AFTER ONE WEEK OF POSTING, IF THE POSITIONHAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLICAND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY . OPEN TO UNIONMEMBERS ONLY FROM 10/26 THROUGH 11/09.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use oftobacco-based products (including smokeless tobacco) are prohibitedin all facilities, grounds, vehicles or other areas owned, operatedor occupied by Dartmouth College with no exceptions. For details,please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Schedule: Monday-Friday; Saturday/Sunday off
Variable first shift hours range from 6.30am-3.00pm to8.30am-4.00pm

Key Accountabilities
Description
Duties and Responsibilities
  • Monitors and directs vehicle traffic at designated campuscontrol points to ensure safe access to parking facilities, properpermit authorization and customer satisfaction.
  • Enforces Dartmouth parking regulations throughout campusparking areas as required, including: issuance of warning noticesand parking violations and coordination of vehicle immobilizationand towing.
  • Serves as a front-line provider of customer service and campusinformation to the Dartmouth community and the general public.
  • Acts as a highly visible representative of Dartmouth and theparking services unit. Presents a professional image in accordancewith established uniform and appearance standards.
  • Performs daily route inspections of parking lots and garagesand reports on space availability, safety issues and physicalcondition of parking facilities and equipment.
  • Completes appropriate paperwork for parking facilities asdirected by parking management.
  • Works closely with other field services and office staffmembers to ensure effective coordination of service efforts throughcell phone, text, Slack, and other communication methods determinedby the department.
  • Performs deliveries of parking-related materials to departmentsthroughout Dartmouth as requested by the Director.
  • Participates in integrated Transportation Services initiativesduring special events such as student move-ins, move-outs andcommencement week activities to ensure safe and convenient campusaccessibility.
  • Assists with mailings, parking pass distribution, and otheroffice duties as needed.
  • Problem solves equipment issues and performs light maintenanceduties in and around parking areas.
Percentage Of Time

80

Description
Customer Service
  • Represents the Campus Services division and Dartmouth byproviding high quality customer service and professionalism indaily interactions with customers.
Percentage Of Time

10

Description
Culture and Employee Belonging

We are actively striving to make Campus Services a desired place towork in the Upper Valley, a place where people feel welcomed, wherethey can be their authentic selves, be heard, and feel accepted. Wewant this culture to be felt by those who receive our services. Theway we treat one another should be the same way we treat ourcustomers.

  • Demonstrates a commitment to inclusion and cultural awarenessthrough actions, interactions, and communications with others.
  • Participates in division-wide CEB initiatives and training,including promotion of the 7 Principles (Empathy, Fairness,Dependability, Inclusivity, Consideration, Vulnerability andRespect)
  • Willingness to foster a growth mindset in the areas ofimproving culture and inclusion across the division.
Percentage Of Time

10

-

--

Demonstrates professionalism and collegiality through actions,interactions, and communications with others appropriate to anenvironment that is welcoming to all.

--

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full namebelow)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedInfeed, VOX, Valley News, listserv)
    • jobs@dartmouth.edu email outreach (includes Job Alertnotifications, marketing emails from Talent Acquisition)
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • HigherEdMilitary
    • Indeed
    • Inside Higher Ed
    • LinkedIn’s Job Board
    • RecruitMilitary
    • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
    • Other (Please specify below)
  2. If you would like to add more information to your answer,please specify here:
    (Open Ended Question)
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Additional Document #2
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