Campus Services Specialist — Part-Time Customer Support

Penn State University; University Park (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Penn State University is looking for Customer Service Representatives to provide internal and external customer support across various university functions. This role includes greeting customers, troubleshooting issues, and facilitating customer experiences including ticketing and product sales.

Applicants should have strong communication skills and knowledge of university policies. The position works Monday through Friday for four hours daily between 10:30 a.m. and 3:00 p.m.

Qualifications

• Strong communication and interpersonal skills.
• Ability to operate computers and point-of-sale systems.
• Experience in a customer service role is preferred.

Responsibilities

• Serve as the first point of contact for customers.
• Investigate and respond to issues of concern.
• Facilitate customer experiences such as processing orders.
• Promote and market products and services.
• Handle financial transactions and assist with inventories.

Skills

Customer service skills

Knowledge of University policies

Ability to troubleshoot issues

Communication skills

Job description

Penn State University is looking for Customer Service Representatives to provide internal and external customer support across various university functions. This role includes greeting customers, troubleshooting issues, and facilitating customer experiences including ticketing and product sales.

Applicants should have strong communication skills and knowledge of university policies. The position works Monday through Friday for four hours daily between 10:30 a.m. and 3:00 p.m.