Campus Parking & Guest Services Associate

unf; Jacksonville (FL); Presencial; USD 20.000 - 28.000; Jornada completa

Descripción de la vacante

University of North Florida Parking & Transportation Services seeks a courteous front office associate to assist customers in person, by phone, and by email. You will help with parking options, account changes, and payment transactions, while maintaining accurate records and supporting campus safety and regulatory requirements.

The role requires strong communication skills, reliability with FERPA/PCI compliance, and proficiency with Microsoft Office.

Formación

• High school diploma and four years of experience directly related to the job functions.
• Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
• Knowledge of UNF Parking Regulations, payment systems, and FERPA/PCI requirements is preferred.

Responsabilidades

• Provide high-quality service to customers in-office, by phone, and by e-mail.
• Process payments and reconcile daily sales totals.
• Advise customers on parking options, permits, and policies.
• Assist customers with disability parking accommodations and appeals when needed.

Conocimientos

Customer service

Excellent communication

Microsoft Office

Educación

High school diploma

Descripción del empleo

University of North Florida Parking & Transportation Services seeks a courteous front office associate to assist customers in person, by phone, and by email. You will help with parking options, account changes, and payment transactions, while maintaining accurate records and supporting campus safety and regulatory requirements.

The role requires strong communication skills, reliability with FERPA/PCI compliance, and proficiency with Microsoft Office.