Campus Parking Enforcement Specialist

Old Dominion University; Norfolk (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Old Dominion University in Norfolk, VA is seeking a Parking Enforcement Officer to enforce Transportation and Parking Services regulations on campus. The role involves writing citations, disseminating information to motorists in the field, and supporting special events.

The position requires vigilance, the ability to learn regulations, and strong communication with customers. A valid driver’s license and insurable driving record are required; some customer-relations experience is preferred.

Qualifications

• Superb observation skills required.
• Requires ability to learn and interpret parking regulations and procedures.
• Ability to learn and utilize several different computer software programs.
• Ability to walk and/or stand for extended periods in all weather conditions.
• Ability to drive a vehicle safely and get in and out of a vehicle regularly throughout the work shift.
• Requires ability to focus and record detailed vehicle information, including vehicle make, model, year, and license plate data.
• Excellent people skills are required, including the demonstrated ability to positively direct customers, disseminate information, and defuse confrontations.
• Demonstrated organization and supervisory skills, and the ability to react positively to dynamic and stressful situations.
• Demonstrated ability to communicate effectively verbally and in writing, and to communicate via two-way radio using short and direct commands.
• Ability to read policies and instructions and provide direction to subordinates.
• Ability to work with diverse customer groups.

Responsibilities

• Write citations on vehicles found in violation of University Transportation and Parking Services regulations.
• Disseminate parking and directory information while in the field.
• Support special events as needed.

Skills

Observation skills

Regulation interpretation

Computer literacy

Vehicle operation

Customer communication

Written communication

De-escalation

Organization

Job description

Old Dominion University in Norfolk, VA is seeking a Parking Enforcement Officer to enforce Transportation and Parking Services regulations on campus. The role involves writing citations, disseminating information to motorists in the field, and supporting special events.

The position requires vigilance, the ability to learn regulations, and strong communication with customers. A valid driver’s license and insurable driving record are required; some customer-relations experience is preferred.