Campus Operations & Student Services Specialist

Charter College; Lacey (WA); On-site; USD 47,738,000 - 56,162,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Charter College is seeking a Campus Support Specialist (Full-Time) to oversee the daily operation of the Lacey campus and support all departments in maintaining policies and procedures. The role requires strong communication, multitasking, and front-desk duties.

The CSS reports to the Campus Manager and handles enrollment entries, event coordination, and daily administrative tasks. Compensation ranges from $16.66 to $19.60 per hour, with a comprehensive benefits package.

Qualifications

• 2 years minimum combined work experience in business, customer service, education or sales.
• Data entry and report writing experience required.
• Ability to multi-task and prioritize duties.
• Demonstrate excellent communication skills both written and verbal.

Responsibilities

• Resolve campus-level requests/questions/concerns or direct them to the appropriate department.
• Open campus, set up for the day ensuring readiness for services.
• Assist with onboarding new staff, tours, keys, mail, payroll checks and incident reports.
• Assist students with grievance processes routing questions/documents to staff.
• Ensure institutional policies and procedures are followed.
• Greet customers and manage receptionist area with information materials.
• Enter enrollment agreements in CNS and audit for corrections.
• Maintain CNS records and upload documentation for admissions and other departments.
• Coordinate and complete pre-orientation duties and campus events.

Skills

Customer service

Multi-tasking

Written and verbal communication

Data entry

Team player

Education

Some college or degree preferred

Tools

Word

Excel

Outlook

Database software

Internet

Job description

Charter College is seeking a Campus Support Specialist (Full-Time) to oversee the daily operation of the Lacey campus and support all departments in maintaining policies and procedures. The role requires strong communication, multitasking, and front-desk duties.

The CSS reports to the Campus Manager and handles enrollment entries, event coordination, and daily administrative tasks. Compensation ranges from $16.66 to $19.60 per hour, with a comprehensive benefits package.