Campus Office Assistant — Customer Service & Admin

University at Buffalo; Buffalo (NY); On-site; USD 30,797 - 36,232; Full time

Benefits offered by this job

NY HELPS program

Job summary

University at Buffalo seeks an Office Assistant 1 to provide office support and clerical duties for the Facilities Operations Customer Service Department. This role handles records, keys, inquiries, notifications, work orders, and data reports to support campus operations.

Preferred familiarity with Microsoft Word and Excel and prior customer service experience. Authorized to work in the United States by start date. NY HELPS program participation may be available.

Qualifications

• There are no minimum qualifications for this position.
• Experience in Microsoft Word and Excel preferred.
• Customer Service experience desirable.

Responsibilities

• Maintain manual and electronic records.
• Handle key requests and issue keys.
• Answer questions about campus key policy and lost keys.
• Serve as a single point of contact for maintenance requests and coordinate quotes.
• Draft and send campus-wide notifications.
• Generate Work Orders and record labor/material usage.
• Run reports as needed.
• Compile data from files for reports/publications/communications.
• Respond to questions about unit operations.
• Write responses to correspondence.
• Assist with other duties as assigned.

Skills

Customer service

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

University at Buffalo seeks an Office Assistant 1 to provide office support and clerical duties for the Facilities Operations Customer Service Department. This role handles records, keys, inquiries, notifications, work orders, and data reports to support campus operations.

Preferred familiarity with Microsoft Word and Excel and prior customer service experience. Authorized to work in the United States by start date. NY HELPS program participation may be available.