Campus Mail Services Leader

Brigham Young University Hawaii; Hawaii; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Tuition benefits for employee and qual

Medical and Dental

Short-and Long-term disability

Paid parental and maternity leave

Job summary

Brigham Young University Hawaii is seeking a Mail Services Supervisor to lead campus mail and package operations, ensuring timely and accurate delivery to departments and offices. The role collaborates with couriers and university stakeholders to optimize services and support campus operations.

The successful candidate will manage staffing, budgeting, and compliance with postal regulations, while developing strategic plans to handle increasing package volumes as campus population grows.

Qualifications

• Bachelor’s degree or equivalent combination of education and relative work experience.
• 2-3 years of experience in mail services management or related field, preferably within a university.
• Strong leadership and organizational skills, with the ability to manage a diverse team and complex operations.
• Excellent Communication and interpersonal skills.
• Familiarity with postal regulations, shipping carriers, and mail-related technologies.

Responsibilities

• Develops and implements strategic plans for the university's mail services to meet the evolving needs of the institution, especially with regards to the increasing levels of packages and the planned increase in students living on campus.
• Manages the day-to-day operations of the mail services department, including staffing, budgeting, and resource allocation.
• Collaborates with university departments and external partners to understand their unique mail and package requirements.
• Recruit hire, train staff, evaluate employee performance, and recommend or promotions, transfers, and disciplinary action.
• Manages the departmental budget, ensuring cost-effective operations while maintaining service quality.
• Stay abreast of relevant postal regulations and ensure that the university's mail services comply with all applicable laws and guidelines.
• Addresses customer inquiries and concerns in a prompt and satisfactory manner.
• Establishes or adjusts work procedures to meet department deadlines.
• Ensure safety procedures and rules are followed.
• Performs other related duties as assigned.

Skills

Leadership

Organizational skills

Communication skills

Interpersonal skills

Postal regulations knowledge

Staff management

Mail technologies

Education

Bachelor's degree or equivalent

Job description

Brigham Young University Hawaii is seeking a Mail Services Supervisor to lead campus mail and package operations, ensuring timely and accurate delivery to departments and offices. The role collaborates with couriers and university stakeholders to optimize services and support campus operations.

The successful candidate will manage staffing, budgeting, and compliance with postal regulations, while developing strategic plans to handle increasing package volumes as campus population grows.