Campus IT Support Specialist (Moodle & Office 365)

Valley-College; Cleveland (OH); On-site; USD 22,000 - 36,000; Full time

Job summary

Valley College IT Support Specialist provides hands-on technical support to students, faculty, and staff to ensure the reliable operation of campus technology systems and services. The position includes work at both the Cleveland and Fairlawn campus locations.

The role requires proficiency with Windows operating systems, Office 365 administration, Moodle LMS, and foundational networking skills, including Wi‑Fi troubleshooting and printer management.

Qualifications

• Associate degree or higher in IT/CS preferred.
• Strong communication and problem-solving skills.
• Ability to work independently or collaboratively while upholding confidentiality.

Responsibilities

• Diagnose and resolve hardware, software, and connectivity issues.
• Support daily technology needs for students and staff.
• Maintain, repair, and upgrade computers, printers, and peripherals.

Skills

Windows OS

Office 365

Moodle LMS

Networking basics

WiFi troubleshooting

Printers

Cameras systems

Laptop deployment

Help desk

Communication

Education

Associate degree in IT/CS or related field

Tools

CompTIA A+

CompTIA Network+

Microsoft 365 certification

Moodle administration

Job description

Valley College IT Support Specialist provides hands-on technical support to students, faculty, and staff to ensure the reliable operation of campus technology systems and services. The position includes work at both the Cleveland and Fairlawn campus locations.

The role requires proficiency with Windows operating systems, Office 365 administration, Moodle LMS, and foundational networking skills, including Wi‑Fi troubleshooting and printer management.