Campus Guest Service Pro (Substitute) - Flexible Shifts

Tricoci University; Indiana (PA); On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

Generous Paid Time Off

401K Plan

Access to Continuing Education Units (CEU) Classes

Complimentary Services at our Student Clinic

Product Discounts

Opportunities for Career Advancement

A Rewarding and Dynamic Work Environment

Job summary

A beauty education institution is seeking a Substitute Guest Service Representative to provide outstanding service during peak times. This role involves greeting guests, handling calls, and scheduling appointments. Ideal candidates will have strong communication skills, experience in customer service, and a friendly attitude. We offer flexible hours, generous PTO, and opportunities for growth in a collaborative environment. Join us and contribute to our mission of excellence in beauty education.

Qualifications

• High school diploma or equivalent; coursework in hospitality or customer service is a plus.
• Previous experience in customer service or a similar role is preferred.
• Strong communication skills and a friendly, approachable attitude.
• Excellent organizational skills and the ability to multitask.
• Proficiency in Microsoft Office Suite; experience with CRM software is beneficial.
• A positive demeanor and a strong dedication to providing exceptional customer service.
• Availability for flexible scheduling, including weekdays, evenings, and weekends.

Responsibilities

• Greet and assist guests and students with a warm and professional demeanor.
• Handle incoming phone calls and provide accurate information about our programs and services.
• Schedule and confirm appointments for beauty treatments and consultations.
• Maintain accurate records of guest interactions and service appointments.
• Address guest inquiries and concerns promptly and with care.
• Collaborate effectively with team members to support smooth operations.
• Perform administrative tasks as needed to enhance the guest experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

CRM software

Job description

A beauty education institution is seeking a Substitute Guest Service Representative to provide outstanding service during peak times. This role involves greeting guests, handling calls, and scheduling appointments. Ideal candidates will have strong communication skills, experience in customer service, and a friendly attitude. We offer flexible hours, generous PTO, and opportunities for growth in a collaborative environment. Join us and contribute to our mission of excellence in beauty education.