Front Desk Guest Service Specialist (Substitute)

Tricoci University of Beauty Culture; Bridgeview (IL); On-site; USD 20,664 - 22,317; Part time

Benefits offered by this job

Generous Paid Time Off

401K Plan

Access to Continuing Education Units (CEU) Classes

Complimentary Services at our Student Clinic

Product Discounts

Opportunities for Career Advancement

A Rewarding and Dynamic Work Environment

Job summary

A prestigious beauty education institution located in Illinois seeks a Substitute Guest Service Representative to ensure outstanding service to guests and students during busy times. This role entails greeting visitors, managing inquiries, and maintaining operations at the front desk. Candidates should possess strong communication skills, a high school diploma, and some customer service experience. Enjoy flexible scheduling and generous benefits in a rewarding work environment.

Qualifications

• Experience in customer service or front desk roles is advantageous.
• Proficiency with Microsoft Office and basic computer skills.
• Availability to work as a substitute including weekdays, evenings, or weekends.

Responsibilities

• Greet and assist guests and students in a friendly and professional manner.
• Handle incoming calls and respond to inquiries about programs, services, and appointments.
• Schedule appointments and maintain accurate records of guest interactions.
• Address concerns or feedback from guests promptly and effectively.

Skills

Strong verbal and written communication skills

Excellent organizational skills

Positive attitude

Flexibility to adapt to varying schedules

Education

High school diploma or equivalent

Additional education in customer service or hospitality

Tools

Microsoft Office

CRM systems

Job description

A prestigious beauty education institution located in Illinois seeks a Substitute Guest Service Representative to ensure outstanding service to guests and students during busy times. This role entails greeting visitors, managing inquiries, and maintaining operations at the front desk. Candidates should possess strong communication skills, a high school diploma, and some customer service experience. Enjoy flexible scheduling and generous benefits in a rewarding work environment.