Guest Service Associate — Flexible Scheduling & Growth

Tricoci University of Beauty Culture; Urbana (IL); On-site; USD 20,664 - 22,317; Part time

Benefits offered by this job

Generous Paid Time Off

401K Plan

Access to CEU Classes

Complimentary Services at Student Clinic

Product Discounts

Opportunities for Career Advancement

Job summary

A leading beauty education institution in Illinois is seeking a Substitute Guest Service Representative to enhance guest experiences during peak seasons. This role involves greeting guests, managing inquiries, and assisting with administrative tasks. Ideal candidates will possess strong communication and organizational skills, along with a high school diploma. The position offers flexible scheduling, generous paid time off, and opportunities for career advancement within the beauty industry.

Qualifications

• High school diploma or equivalent; additional training in hospitality or customer service is a plus.
• Previous experience in customer service or guest relations preferred.
• Strong verbal and written communication skills.
• Excellent organizational abilities and the capacity to multitask.
• A positive attitude and the desire to assist others.

Responsibilities

• Warmly greet guests and students upon arrival, providing assistance as needed.
• Manage incoming phone calls and inquiries, offering information about our programs and services.
• Assist with scheduling and confirming appointments for beauty treatments and consultations.
• Resolve any guest concerns or issues promptly and professionally.

Skills

Customer service

Verbal communication

Organizational skills

Multitasking

Education

High school diploma

Training in hospitality or customer service

Tools

Microsoft Office Suite

CRM systems

Job description

A leading beauty education institution in Illinois is seeking a Substitute Guest Service Representative to enhance guest experiences during peak seasons. This role involves greeting guests, managing inquiries, and assisting with administrative tasks. Ideal candidates will possess strong communication and organizational skills, along with a high school diploma. The position offers flexible scheduling, generous paid time off, and opportunities for career advancement within the beauty industry.