Campus Front Desk Coordinator — Welcoming, Fast-Paced Role

Concorde Career Colleges; Canton Charter Township (MI); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid Training

Tuition Waiver

PTO

Retirement Matching

Parental Leave

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Health Plan Enrollment

Résumé du poste

Universal Technical Institute seeks a Front Desk Coordinator to be the heartbeat of the campus, greeting prospective students, families, guests and staff with warmth and professionalism.

You will manage calls, assist campus operations, coordinate tours, support events, and ensure every visitor feels seen, heard, and excited about their UTI journey. This role offers training, tuition waiver after 6 months for you and family, and strong benefits.

Qualifications

• High School diploma or GED required.
• Previous experience with multi-line phone system strongly preferred.
• Customer Service experience required.

Responsabilités

• Welcome and register all visitors, answer incoming calls professionally, and direct guests and inquiries to the appropriate staff or department.
• Provide top-notch customer service to students, families, staff, and external partners, maintaining a friendly and professional demeanor.
• Handle incoming mail, packages, and checks; ensure timely distribution to the correct departments.
• Support multiple departments with administrative tasks and assist with campus events like Open House, Orientation, and Graduation.
• Coordinate and deliver professional campus tours, maintain guest records, and provide feedback on visitor interactions.
• Manage marketing material inventory and assist admissions leadership with paperwork and other support duties as needed.

Connaissances

Customer service

Communication

Professional demeanor

Microsoft Office

Public speaking

Keyboarding

Formation

High School diploma or GED

Outils

Microsoft Office

Description du poste

Universal Technical Institute seeks a Front Desk Coordinator to be the heartbeat of the campus, greeting prospective students, families, guests and staff with warmth and professionalism.

You will manage calls, assist campus operations, coordinate tours, support events, and ensure every visitor feels seen, heard, and excited about their UTI journey. This role offers training, tuition waiver after 6 months for you and family, and strong benefits.