Campus Front Desk & Call Center Assistant (FWS)

Elgin-Community-College; Elgin (IL); On-site; USD 14,774 - 21,042; Part time

Job summary

Elgin Community College is looking for a dedicated individual to join their team in Elgin, Illinois. The role involves answering and transferring incoming calls, assisting visitors at the window, and providing outstanding customer service. The position is flexible, requiring work from Tuesday to Friday, 11:00 AM to 4:00 PM, offering a pay rate of $13.00 per hour. The ideal candidate will handle various duties, including managing lost and found items, and answering police lines during staff breaks.

Qualifications

• Ability to provide outstanding customer service at all times, no matter the situation.

Responsibilities

• Answer all incoming calls.
• Transfer calls to correct department or person.
• Assist with lost and found.
• Answer police lines during staff breaks/absences.

Skills

Outstanding customer service

Job description

Elgin Community College is looking for a dedicated individual to join their team in Elgin, Illinois. The role involves answering and transferring incoming calls, assisting visitors at the window, and providing outstanding customer service. The position is flexible, requiring work from Tuesday to Friday, 11:00 AM to 4:00 PM, offering a pay rate of $13.00 per hour. The ideal candidate will handle various duties, including managing lost and found items, and answering police lines during staff breaks.