Federal Student Worker - Student Recruitment & Outreach

Elgin Community College; Elgin (IL); On-site; USD 17,047 - 24,280; Part time

Job summary

Elgin Community College is seeking a part-time student worker to assist the Recruitment and Outreach Services team with event promotion, campus tours, greeting students, answering phones, and general office support. This role supports staff during Spring, Summer, and Fall with hours from 8am to 7pm Monday–Thursday and 8am–4pm on Fridays, with Wednesday tours 3–6pm.

The position helps promote campus events, greet visitors, and provide essential front-desk and office assistance.

Qualifications

• Completed at least one semester of classes (at least 6 semester hours) at ECC.
• Excellent customer service and communication skills.
• Proficient with technology, including typing, MS Office, and basic computer functions.

Responsibilities

• Assist recruitment with event staffing and promotion.
• Give campus tours.
• Answer phones and make calls.
• General office support.
• Reception desk coverage.

Skills

Customer service

Communication

Typing

Tools

MS Office

Job description

About ECC

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule

Spring, Summer and Fall hours available. Students must be available on Wednesdays from 3-6 pm for campus tours. However, we will also have available work from the hours of 8 am to 7 pm from M–Th and 8 am – 4 pm on Fridays except during summer hours.

Rate Of Pay

$15.00

FLSA Status

Non‑Exempt

Grant Funded

Yes

Job Summary

The purpose of this position is to assist the Recruitment and Outreach Services area, a unit of the Admissions and Recruitment office, with event promotion, campus tours, greeting students, and answering phones and providing general office support.

Required Knowledge, Skills & Abilities

• Completed at least one semester of classes (at least 6 semester hours) at ECC
• Excellent customer service and communication skills
• Proficient with technology, including typing, MS Office, and basic computer functions

Desired Knowledge, Skills & Abilities

• Previous customer service experience
• Excellent knowledge of MS Office and technology
• Familiarity with ECC’s campus and the enrollment process, or ability to learn these skills quickly

Essential Duties

• Assist recruitment with event staffing and promotion
• Give campus tours
• Answer phones and make calls
• General office support
• Reception desk coverage

Other Duties

Other duties as assigned that are related to the job description.

Physical Demands

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Visual Acuity

Close visual acuity (e.g., computer, assembly)

Work Environment

Moderate noise

Environmental Conditions

Typical office or administrative

Equal Employment Opportunity Statement

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case‑by‑case basis.