Campus Front Desk Associate (Student) – Part-Time

American University; Washington, Northern (District of Columbia, KY); Hybrid; USD 25,000 - 28,000; Part time

Job summary

American University in Washington, DC, is seeking a part-time Front Desk Receptionist (Student) for the Eagle Learning Center. The role greets visitors, schedules student appointments on an online calendar, answers calls, and supports the ELC and Administrative staff.

This position requires enrollment as a full-time undergraduate with an active Federal Work Study award, excellent customer service, strong communication, and comfort with technology.

Qualifications

• Must be enrolled in a full-time undergraduate program with an active FWS award.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities; comfortable with technology.
• Able to learn new software and work with others.

Responsibilities

• Greet visitors and direct them.
• Schedule student appointments on online calendar.
• Answer and route phone calls.
• Respond to inquiries about ELC services.
• Scan documents and perform data entry.
• Provide general office support for the administrative, program, and ELC staff.
• Back up the Operations Coordinator.
• Collaborate with front office staff.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Tech savvy

Teamwork

Confidentiality

Education

Undergraduate student

Federal Work Study (FWS) eligible

Tools

Microsoft Excel

Outlook

Job description

American University in Washington, DC, is seeking a part-time Front Desk Receptionist (Student) for the Eagle Learning Center. The role greets visitors, schedules student appointments on an online calendar, answers calls, and supports the ELC and Administrative staff.

This position requires enrollment as a full-time undergraduate with an active Federal Work Study award, excellent customer service, strong communication, and comfort with technology.