Campus Enrollment Services Coordinator for Student Success

The University of Texas at Austin; Austin (TX); On-site; USD 38,700 - 47,300; Full time

Job summary

A major university in Austin seeks a One Stop Coordinator for Campus Enrollment Services. This role involves counseling students on financial aid and academic records, educating families, and supporting student success initiatives. Candidates should have a Bachelor's degree and customer service experience. The position offers competitive pay of $43,000 annually, with a full-time schedule and potential for varied work hours, including nights and weekends.

Qualifications

• Bachelor's degree and at least one year experience in customer service.
• Excellent communication skills and ability to explain information clearly.
• Demonstrated problem-solving ability and proficiency in Microsoft Office.

Responsibilities

• Counsel students on financial aid and academic records inquiries.
• Assist in the implementation of financial aid procedures.
• Support students with graduation goals and provide timely solutions.

Skills

Customer service

Interpersonal communication

Problem-solving

Microsoft Office proficiency

Education

Bachelor's degree

Tools

ServiceNow

InContact

Job description

A major university in Austin seeks a One Stop Coordinator for Campus Enrollment Services. This role involves counseling students on financial aid and academic records, educating families, and supporting student success initiatives. Candidates should have a Bachelor's degree and customer service experience. The position offers competitive pay of $43,000 annually, with a full-time schedule and potential for varied work hours, including nights and weekends.