Protective Services Dispatcher Featured

Columbus Regional Hospital; Columbus (IN); On-site; USD 21,000 - 32,000; Full time

Job summary

Columbus Regional Hospital is seeking a Protective Services Dispatcher to support the Police Department and Protective Services Officers. You will operate a multi-line telephone system, receive requests for service, and dispatch promptly to protect life, property and the environment within the health system.

The role requires a high school diploma or GED and at least 6 months of dispatch experience, plus certifications in emergency dispatching.

Qualifications

• High school diploma or general education degree (GED) or equivalent combination of education and experience required.
• 6 months of experience in dispatch or related field preferred.
• Emergency Police, Fire and EMS Dispatch Certification.
• Indiana Data and Communications System (IDACS) Certification from the State of Indiana.
• National Crime Information Center (NCIC) Certification preferred.

Responsibilities

• Operate a multi-line telephone system and relay requests for service and dispatch instructions quickly and efficiently.
• Assign calls to police and protective services officers and log all activity in the dispatch system.
• Generate incident reports and periodic reports from data entered in the system.
• Monitor alerts, alarms, and video surveillance and communicate information in accordance with HIPAA regulations.
• Provide Public Safety Dispatch functionality and support to ensure a safe environment for patients, visitors, and staff.

Education

High school diploma or general education degree (GED) or equivalent combination of education and experience required

Job description

Location: Columbus Regional Hospital

Dept: Protective and Risk Services_CRH

Category: NON-CLINICAL

FULL TIME, Nights, 40.00 hours

Work Setting: On-site

Requisition # 353

Posted November 10, 2026

Hours per Week: 40.00 — Shift Hours: 6pm-6am

Additional details about schedule: [weekend/holiday, oncall, onsite requirements]

What you need to know about this position:

As a newly established, progressive and active Hospital Police Department, we are seeking candidates that have the desire and ability to model the 5 elements of our Hospital Police Mission Statement: Compassion, Respect, Honor, Professionalism and Dedication. Protective Services Dispatchers perform critical services that support our mission to maintain a Safe and Civil Environment for our patients, visitors and workforce.

The Protective Services Dispatcher will provide timely and accurate information and data entry while facilitating professional response to security needs within the health system.

As a Protective Services Dispatcher, you will be responsible for operating a multiple line telephone, to answer incoming requests for services and relays, request for incoming, outgoing and interoffice calls and dispatching procedures quickly and efficiently to acknowledge customer needs, and provide Public Safety Dispatch functionality by interpreting messages (radio, telephone and computer) under both routine and emergency conditions, while maintaining control of all communications, to provide dispatching of information requested in the least amount of time.

Additionally, the position is responsible for assigning all calls to police and protective service officers, logging all calls on the dispatch computer system, generating incident reports, daily, monthly, quarterly and yearly reports from data entered on the computer system, maintaining awareness of scheduled work shifts and locations of all police and protective services officers on the job, and regularly check in with the officers in stationary guard posts as well as on patrol and while on a call. This position will provide support to the Columbus Regional Hospital Police and Protective Services Officers.

Dispatchers will perform regularly assigned duties in support of dispatching functions of the dispatch center at Columbus Regional Hospital Police Department, as well as monitoring various alerts, alarms and video surveillance systems and communicate information in accordance with HIPAA regulations. Dispatchers are in a position as a public safety professional, with the primary assignment of performing work in the protection of life, property, and environment through emergency communications/dispatching services. This position does not provide direct patient care.

Individual compensation is determined for this position through years of directly relevant experience. The hourly compensation is only a portion of the total rewards package and a comprehensive benefits program is available for qualifying positions.

This position is hourly and eligible for applicable shift differentials and Sunday/holiday premiums.

In a status working at least 16 hours per week, employees are benefit eligible.

What is required for this position:

• High school diploma or general education degree (GED) or equivalent combination of education and experience required.

Experience Preferred:

• 6 months of experience.
• Emergency Police, Fire and EMS Dispatch Certification.
• Indiana Data and Communications System (IDACS) Certification from the State of Indiana.
• National Crime Information Center (NCIC) Certification preferred.

Ability to document routine reports and correspondence, and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.