Campus Dining Operations Leader

University of California, Berkeley; Berkeley (CA); On-site; USD 64,000 - 70,500; Full time

Job summary

University of California, Berkeley is seeking a Food Service Manager to lead Berkeley Dining operations, ensuring safe, efficient, and high-quality food service across residential dining, retail, and catering. The role collaborates with chefs and management to uphold hygiene, QA standards, and service excellence.

Responsibilities include supervising staff, monitoring service volume, auditing preparation processes, and supporting special events.

Qualifications

• Proven experience in the food service or hospitality industry.
• Knowledge of food safety and sanitation, or ability to learn quickly.
• Strong verbal and written communication skills, including active listening, critical thinking, and multitasking.
• Ability to make sound decisions, solve problems, and perform basic operations analysis.
• Working skills to provide effective interpersonal and work supervision guidance to other personnel.
• Excellent customer service skills, including handling customer inquiries in a friendly and efficient manner.
• Basic proficiency with Google Suite, or ability to learn quickly.
• Familiarity with inventory and ordering software, or ability to learn quickly.
• Knowledge of financial and cash handling software for tracking deposits and completing financial forms.
• Scheduling flexibility in hours, including mornings, evenings, weekends, and holidays based on operational needs.
• Demonstrated understanding and commitment to fostering a diverse, inclusive, and equitable environment.
• Knowledge of Illness and Injury Prevention Program (IIPP) policies and procedures.
• Prior experience in high‑volume dining environments such as university settings, hospitals, or assisted living facilities.

Responsibilities

• Oversee day-to-day operations of kitchens, dining areas, cafes, and catering services.
• Ensure quality assurance and compliance with food safety and HACCP standards.
• Direct staff, assign tasks, and adjust staffing based on service volume.
• Audit food prep processes for QA and safety.
• Enforce cash handling policies and process deposits.
• Maintain equipment cleanliness and preventative maintenance schedules.
• Support customer engagement and events with student teams.
• Assist with payroll, timekeeping, and attendance records.

Skills

Food service experience

Food safety knowledge

Communication skills

Problem solving

Customer service

Google Suite

Inventory software

Cash handling

Scheduling

DEIB emphasis

Education

High school diploma

B.A. in Food Service Management

Tools

ServSafe Certification

Driver’s license

Job description

University of California, Berkeley is seeking a Food Service Manager to lead Berkeley Dining operations, ensuring safe, efficient, and high-quality food service across residential dining, retail, and catering. The role collaborates with chefs and management to uphold hygiene, QA standards, and service excellence.

Responsibilities include supervising staff, monitoring service volume, auditing preparation processes, and supporting special events.