Campus Dining Manager – Lead Team & Service Excellence

University of Nebraska–Lincoln; Nebraska; On-site; USD 54,738 - 66,903; Full time

Job summary

University of Nebraska-Lincoln (Chick-fil-A Manager) oversees daily operations and long-term strategy for the Chick-fil-A restaurant in the Nebraska City Union, ensuring customer service excellence and business objectives.

The role emphasizes leadership, staff development, and adherence to brand standards, with scheduling that includes evenings, late nights, and weekends in Lincoln, NE.

Qualifications

• Bachelor’s or equivalent education/experience.
• Four years of food service experience with demonstrated career progression.
• Experience managing a cash-handling operation.
• Firm knowledge of food service management practices (production, service styles, team building, hiring, training).
• Food Handler’s permit or ability to obtain by passing test.

Responsibilities

• Demonstrate a commitment to exceptional leadership and customer service.
• Foster and maintain a safe, welcoming environment for customers and team members.
• Exercise independent judgment in managing overall operations of the retail location.
• Recruit, hire, train, supervise, and develop team members.
• Ensure staff meet operational, service, and brand standards of Chick-fil-A and University Dining.
• Maintain high levels of customer satisfaction and product quality.
• Monitor and manage financial performance, including reviewing sales trends and implementing strategies to achieve business goals.
• Forecast inventory needs and order products and supplies to support efficient operations.
• Ensure compliance with safety, security, and operational policies and procedures within the store.
• Uphold brand standards for branded restaurant concepts it oversees.

Skills

Leadership

Customer service

Team development

Problem solving

Strategic planning

Education

Bachelor's degree or equivalent

Hospitality/food service mgmt background

Job description

University of Nebraska-Lincoln (Chick-fil-A Manager) oversees daily operations and long-term strategy for the Chick-fil-A restaurant in the Nebraska City Union, ensuring customer service excellence and business objectives.

The role emphasizes leadership, staff development, and adherence to brand standards, with scheduling that includes evenings, late nights, and weekends in Lincoln, NE.