Shift Lead: People & Service Champion

Workstream; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Omaha, NE is seeking a Team Leader to support daily operations with a servant’s heart and strong guest focus. You will coach team members, lead shifts, and ensure service standards align with our Recipe for Service.

This role emphasizes teamwork, communication, and initiative in a fast‑paced environment. Full‑time and part‑time opportunities available; compensation reflects experience and performance, with growth potential and a supportive operator network.

Qualifications

• Experience leading a team in a fast‑paced environment.
• Strong interpersonal and guest-facing communication skills.
• Ability to coach and develop team members while upholding standards.

Responsibilities

• Participate in day‑to‑day operations in a high‑volume restaurant.
• Lead shifts, open/close, and act as a role model for the team.
• Provide respectful, prompt responses to guest needs.
• Train new hires and reinforce service standards.
• Maintain clear and consistent communication within the team.
• Count drawers and finalize the day’s receipts.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Chick-fil-A in Omaha, NE is seeking a Team Leader to support daily operations with a servant’s heart and strong guest focus. You will coach team members, lead shifts, and ensure service standards align with our Recipe for Service.

This role emphasizes teamwork, communication, and initiative in a fast‑paced environment. Full‑time and part‑time opportunities available; compensation reflects experience and performance, with growth potential and a supportive operator network.