Campus Dining Administrator

George Washington University; Washington (District of Columbia); On-site; USD 44,985 - 57,788; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and tuition benefits

Job summary

George Washington University is seeking a Dining Services Associate to oversee the Residential Dining program on the Foggy Bottom campus. The role involves developing dining solutions, ensuring vendor performance, and maintaining safety standards.

The ideal candidate will have a Bachelor's degree and strong communication skills, along with the ability to collaborate effectively in a fast-paced environment. This is a full-time position with a commitment to GW's values of integrity and service.

Qualifications

• Bachelor's degree must be conferred by the start date of the position.
• Strong commitment to GW's values.
• High level of responsiveness and commitment to service excellence.

Responsibilities

• Develop and execute dining solutions to meet customer needs.
• Ensure vendor performance meets expectations.
• Maintain safety and sanitation standards.

Skills

Strong commitment to integrity and service

Effective communication skills

Strategic thinking

Team collaboration

Problem-solving skills

Ability to build strong relationships

Education

Bachelor's degree in an appropriate area of specialization

Job description

Job Overview

Dining Services is part of GW's Business Services Team, overseeing all food operations on both Foggy Bottom and Mount Vernon Campuses. The Dining Services Associate is a member of the GW Dining Services team and is responsible for the oversight of the Residential Dining program operated by a third‑party vendor.

Primary Responsibilities

• Developing and executing dining solutions to meet customer needs and expectations
• Ensure the third‑party vendor's performance meets objectives and student expectations
• Ensure safety and sanitation standards in all operations
• Ensure a safe and healthy environment is maintained
• Maintain effective student and vendor rapport for mutually beneficial business relationships
• Identify student needs and communicate with vendors and dining leadership
• Review production records to ensure sufficient product is produced
• Participate in department sustainability efforts; for example:
  • Farm to Table initiative
  • Composting initiative
  • Garden/Botany initiative
• Work with student groups to ensure student feedback is heard
• Reward and recognize employees
• Build an award‑winning culture
• Oversight of the Student Advisory Panel
• Monitor contractor KPI's
• Support marketing efforts to increase GW Dining's social media presence and student participation
• Support the GW Dining website to ensure accurate and up‑to‑date information is available
• Oversight of Student Employees and GW Dining Call Center

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

• Strong commitment to GW's values, including integrity, respect, and service to the university community.
• Demonstrates high ethical standards, professionalism, and personal accountability.
• Self‑starter with a strong work ethic; takes initiative and follows through on responsibilities with minimal oversight.
• Effective communicator – open, honest, and direct, with the ability to build trust across all levels of the institution.
• Proven ability to collaborate in a team setting while also thriving in independent roles.
• Strategic thinker who combines intellectual curiosity with practical problem‑solving skills.
• High level of responsiveness, adaptability, and commitment to service excellence. Comfortable working in a fast‑paced, dynamic environment with shifting priorities.
• Builds and maintains strong relationships with faculty, staff, students, and external partners.
• Approaches challenges with a positive, solution‑oriented mindset and seeks collaborative, “win‑win” outcomes.
• Demonstrated ability to operate with professionalism, discretion, and sound judgment under pressure.
• Receptive to change and enthusiastic about continuous improvement and innovation.

Hiring Range

$44,985.20 - $57,788.56

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

Job Details

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Division of Student Affairs

Family: Finance and Business

Sub‑Family: Business and Auxiliary Services

Stream: Individual Contributor

Level: Level 1

Full‑Time/Part‑Time: Full‑Time

Hours Per Week: 40

Work Schedule: Monday-Friday 8:30 A.M. - 5:30 P.M.

Will this job require the employee to work on site? Yes

Employee Onsite Status: On‑campus (in person)

Telework: No

Background Check Requirements

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.