Campus Bookstore Supervisor — Part-Time, Customer-Driven

Barnes & Noble Education, Inc.; Richmond (VA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k

Commuter Benefits

Job summary

Barnes & Noble College in Richmond, VA is seeking a part-time Supervisor to join our dynamic campus bookstore team. This role focuses on coaching on the sales floor and delivering exceptional customer service while supporting daily store operations.

Ideal candidates have 2+ years in retail, strong communication skills, and the ability to work a flexible schedule including evenings and weekends. Benefits include daily pay, employee discount, and 401(k).

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
• Maintain knowledge of all departments to provide daily support and guidance.
• Help resolve customer issues and escalate to management when necessary.
• Assist in daily operation of the store in partnership with management and act as Manager-on Duty.

Skills

Customer service

Communication skills

Problem solving

Team coaching

Flexible schedule

Education

High school diploma/GED

Job description

Barnes & Noble College in Richmond, VA is seeking a part-time Supervisor to join our dynamic campus bookstore team. This role focuses on coaching on the sales floor and delivering exceptional customer service while supporting daily store operations.

Ideal candidates have 2+ years in retail, strong communication skills, and the ability to work a flexible schedule including evenings and weekends. Benefits include daily pay, employee discount, and 401(k).