Campus-Based Academic Planner & Student Advising

Concordia University Texas; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Concordia University Texas seeks a Student Academic Planner to provide direct student support on registration and scheduling, ensuring degree progression tailored to each student’s needs. The role requires strong interpersonal and problem-solving skills and serves as a trusted academic resource on campus.

Based at CTX's main Austin campus, the planner will advise, communicate, and collaborate across offices to support student success and faith-based mission alignment throughout the academic

Qualifications

• Bachelor’s degree required.
• 2–3 years’ experience providing administrative or operational support.
• At least 1 year experience in a Customer Service environment.

Responsibilities

• Advise students on registration, scheduling, and degree plans.
• Respond to student inquiries via email and phone; liaise with university offices.
• Meet with faculty advisors to relay program updates and policies.
• Maintain degree plans in DegreeWorks and process registration forms.

Skills

Organizational skills

Communication skills

Problem solving

Teamwork

Cross-training

CRM software

Education

Bachelor’s degree

Tools

Banner

CRM software

Job description

Concordia University Texas seeks a Student Academic Planner to provide direct student support on registration and scheduling, ensuring degree progression tailored to each student’s needs. The role requires strong interpersonal and problem-solving skills and serves as a trusted academic resource on campus.

Based at CTX's main Austin campus, the planner will advise, communicate, and collaborate across offices to support student success and faith-based mission alignment throughout the academic