Camping Department Lead — Elevate Sales & Service

Bass Pro Shops; Union Gap (WA); Hybrid; USD 57,308,000 - 65,188,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical insurance

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Union Gap, WA is seeking a Camping Team Lead to direct department staff, manage merchandising, and uphold customer service standards. You will oversee scheduling, training, and performance in partnership with management, ensuring a legendary customer experience.

The role emphasizes product knowledge, event coordination, and adherence to pricing/UPC accuracy. A High School Diploma and 2–4 years retail experience are required; supervisory experience is a plus.

Qualifications

• Minimum requirement is a High School Diploma or equivalent.
• 2 to 4 years in Retail Sales experience.
• Supervisory experience is a plus.

Responsibilities

• Directs department staff and coordinates daily tasks.
• Maintains merchandising directives and plan-o-grams.
• Staffing, training, and scheduling in cooperation with HR.
• Resolve customer and associate issues with GSM/DM and HR Manager.
• Provide excellent customer service and product knowledge across the staff.

Skills

Retail sales experience

Supervisory experience

Data reporting

Communication & presentations

POS & inventory systems

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

POS systems

Inventory management systems

Job description

Bass Pro Shops in Union Gap, WA is seeking a Camping Team Lead to direct department staff, manage merchandising, and uphold customer service standards. You will oversee scheduling, training, and performance in partnership with management, ensuring a legendary customer experience.

The role emphasizes product knowledge, event coordination, and adherence to pricing/UPC accuracy. A High School Diploma and 2–4 years retail experience are required; supervisory experience is a plus.