Campground Guest Experience Lead

Blue Water Development Corp.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Blue Water Development Corporation seeks a Camp Host at Jellystone Park Chincoteague Island to greet guests and promote resort activities. The role requires excellent guest service, basic writing skills, and mobility to move around the campground.

You will collect fees, compile attendance reports, assist guests with problems, and keep facilities clean. A high school diploma or GED is required, with prior customer service experience preferred.

Qualifications

• Excellent communication and customer service skills, including staying calm with upset guests.
• Basic writing and computer skills are needed for reports and guest info.
• Ability to be on your feet, ride a bike, or drive a golf cart while assisting guests.
• Positive teamwork with campground staff and adherence to company policies.

Responsibilities

• Collect campground fees.
• Prepare weekly revenue and attendance reports.
• Assist guests in solving problems and answering questions.
• Clean exterior and interior facilities, especially bathroom buildings.
• Provide information about the resort and local attractions.
• Pick up litter and maintain a neat campsite.
• Assist other employees when needed and ensure guest readiness.

Skills

Customer Service

Communication

Basic Writing

Computer Skills

Teamwork

Mobility/Physical

Education

High school diploma or GED

Job description

Blue Water Development Corporation seeks a Camp Host at Jellystone Park Chincoteague Island to greet guests and promote resort activities. The role requires excellent guest service, basic writing skills, and mobility to move around the campground.

You will collect fees, compile attendance reports, assist guests with problems, and keep facilities clean. A high school diploma or GED is required, with prior customer service experience preferred.