Outdoor Campground Host - Customer Service & Site Care

guestservices; Stehekin (WA); On-site; USD 22,000 - 32,000; Part time

Job summary

Guest Services seeks a Campground Host to greet visitors, answer questions, and explain campground regulations. The role involves outdoor work in varying weather and frequent movement around campsites.

You will assist with reservations, report safety concerns, and help maintain site cleanliness, with weekends and holidays required. Candidates should have strong customer service skills, the ability to communicate in English, and HS diploma or GED preferred.

Qualifications

• Partial high school education; HS diploma or GED preferred.
• Strong customer service abilities; helps customers and coworkers.
• Ability to recognize and report problems to management.

Responsibilities

• Greet visitors and assist with questions and regulations.
• Perform light maintenance and stock restroom supplies.
• Track occupied/vacant sites and assist with camper reservations.
• Keep written reports of complaints or safety issues for supervisor.
• Ensure campers follow rules and set a positive example.
• Work weekends and holidays during the term.
• Provide visitors with information on tours, hours, and rentals.
• Ensure generators are shut down by 8PM and manage quiet hours.

Skills

Customer service

Communication

English proficiency

Education

High School Diploma/G.E.D.

Job description

Guest Services seeks a Campground Host to greet visitors, answer questions, and explain campground regulations. The role involves outdoor work in varying weather and frequent movement around campsites.

You will assist with reservations, report safety concerns, and help maintain site cleanliness, with weekends and holidays required. Candidates should have strong customer service skills, the ability to communicate in English, and HS diploma or GED preferred.