Campground Guest Experience Host

Outdoor Recreation Hospitality; Munising, Rapid River (MI, MI); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

Outdoor Recreation Hospitality LLC, dba Hiawatha – Munising- is seeking a Host to deliver a high-quality visitor experience at campground and park facilities in the Munising district. The role involves gate and check-in tasks, revenue handling, housekeeping, customer service, and potential retail duties, supporting safety and policy compliance.

The Host works in a dynamic outdoor setting, often as part of a two-person team, with responsibilities spanning reservations, on-site services, and

Qualificações

• Excellent customer service and communication skills.
• Ability to de-escalate difficult situations.
• Basic math and money handling experience.
• Able to work independently and as part of a team.
• Willingness to work evenings, weekends and holidays.
• Physical ability to lift up to 25 pounds and perform manual cleaning tasks.

Responsabilidades

• Provide courteous customer service and explain area rules.
• Register campers, collect fees, and sell retail items.
• Operate cash register and process transactions; maintain logs.
• Maintain cleanliness of restrooms, facilities and grounds.
• Support with light maintenance and safety checks.
• Assist with potential retail duties and shift coverage.
• Execute evening rounds and respond to guest issues.

Conhecimentos

Customer service

Public interaction

Cash handling

De-escalation

Teamwork

Flexible schedule

Physical stamina

Descrição da vaga

Outdoor Recreation Hospitality LLC, dba Hiawatha – Munising- is seeking a Host to deliver a high-quality visitor experience at campground and park facilities in the Munising district. The role involves gate and check-in tasks, revenue handling, housekeeping, customer service, and potential retail duties, supporting safety and policy compliance.

The Host works in a dynamic outdoor setting, often as part of a two-person team, with responsibilities spanning reservations, on-site services, and