Camp Host at Hiawatha West

Outdoor Recreation Hospitality; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Flexible work schedule

Job summary

A hospitality company for outdoor recreation is seeking a Camp Host to provide exceptional service to visitors and maintain camping facilities. Responsibilities include fee collection, cleaning, and educating guests about rules. Ideal candidates should have strong customer service skills and be comfortable with manual labor. This role offers the chance to work in beautiful natural settings within the United States.

Qualifications

• Enjoys working in an environment of extensive public contact.
• Must be able to work with minimal supervision.
• Willing to work a flexible schedule, including evenings and weekends.

Responsibilities

• Provide excellent customer service and educate visitors on rules.
• Perform recordkeeping and fee collection.
• Clean vault toilets and maintain facilities.

Skills

Customer service skills

Ability to tow own RV

Basic manual labor abilities

Excellent verbal and written communication skills

Recordkeeping experience

Job description

Title: Camp Host
Reports To: General Manager
Department: Operations

Outdoor Recreation Hospitality LLC, dba Hiawatha – Munising- Working at Hiawatha National Forest's Munising District offers the chance to explore and help preserve the stunning landscapes of Michigan’s Upper Peninsula, including the iconic Pictured Rocks National Lakeshore. Join our 2025 team and obtain an exciting role for outdoor enthusiasts, providing an opportunity to support tourism and conservation efforts in one of the Great Lakes' most beautiful regions.

Summary

The Campground Host position is frequently filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will implement nearly all operational tasks required within their assigned campground or area.

Responsibilities

• Demonstrates courteousness and displays a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
• Performs certain administrative tasks, including basic recordkeeping and fee collection.
• Clean vault toilets/bathrooms as part of their duties.
• Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Rakes and grooms’ sites and public areas, maintains a litter‑free facility, picks up micro‑trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
• Processes revenues and fee collection data using Company approved forms and procedures.
• Familiar with local points of interest, nearby facilities, and local rules and regulations.
• Reports problems and any unsafe or hazardous conditions as they are discovered.

Requirements

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• RV/trailer/rig or manufactured converted van required. Must be fully contained (where applicable)
• Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.
• Required to clean vault toilets/bathrooms as part of their duties.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Excellent verbal and written communications skills.
• Basic recordkeeping experience, including money handling.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
• Able to lift 20 pounds on a frequent basis.
• The ability to move safely over rough and uneven terrain.
• The ability to work in extreme weather. Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Eligible employees are offered health benefit. All hours worked will be paid.