Outdoor Campground Host – Guest Services & Park Safety

Outdoor Recreation Hospitality; Saint Ignace (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Outdoor Recreation Hospitality LLC, dba Hiawatha – St. Ignace is seeking seasonal Hosts to support operations in the St. Ignace District of the Hiawatha National Forest.

The Host will handle gate and check-in tasks, housekeeping, customer service, and potential retail duties in campground areas. The role is often filled by two people and requires strong customer service, the ability to de-escalate situations, and physical ability to lift and move items.

Qualifications

• Customer service and communication skills are essential.
• Able to lift 20 pounds and perform manual tasks as needed.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide courteous customer service and educate guests on area rules and facilities.
• Register campers, collect fees, and sell retail items; assist reservations.
• Operate a cash register and process payments; maintain logs and records.
• Maintain cleanliness of restrooms, campsites, and common areas; perform housekeeping duties.
• May assist with activity programs and retail duties as needed.
• All other related duties as assigned.

Skills

Customer service

Communication

Cash handling

Teamwork

Flexibility

Public interaction

Education

Minimum age 18

Tools

POS system

Job description

Outdoor Recreation Hospitality LLC, dba Hiawatha – St. Ignace is seeking seasonal Hosts to support operations in the St. Ignace District of the Hiawatha National Forest.

The Host will handle gate and check-in tasks, housekeeping, customer service, and potential retail duties in campground areas. The role is often filled by two people and requires strong customer service, the ability to de-escalate situations, and physical ability to lift and move items.