Campaign Success Architect

Audacy; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Life insurance

Employee discounts

Job summary

Audacy Atlanta is seeking a Client Success Strategist to partner with Account Executives to develop new business and oversee post-sale execution. The Client Success Strategist orchestrates internal resources to meet campaign expectations and acts as the client advocate across campaign delivery, including radio and digital media and live event integrations.

The role may manage up to 5 named accounts quarterly, driving growth and coordinating with sales management and internal operations to ensure

Qualifications

• Minimum 2 years in a client-facing role in media strategy or digital agency.
• In-depth understanding of digital advertising strategy and measurement.
• Strategic thinker and solution-oriented with proactive attitude.
• Public speaking skills and ability to lead a room.
• Proven ability to lead projects and work efficiently with internal resources.
• Enjoy and thrive in a fast-paced, deadline-oriented environment with the ability to maintain composure under pressure.
• Exceptional communication and writing skills.
• Proficient in Google Office Suite.
• Hybrid work environment and ability to travel as needed.
• Valid driver's license and transportation preferred but not mandatory.

Responsibilities

• Proactively and intuitively recommend strategies that align with client defined KPI’s within Audacy guidelines.
• Create media plans/presentations and help shepherd deals from pre-sale to close
• Lead conversations with internal creative and execution teams to client expectations and deadlines are met.
• Provide best-in-class “white glove” client service to key advertisers through great communication and properly setting expectations
• Be the expert on all aspects of a campaign serving as the main point of contact for clients, sales and internal execution teams
• Oversee production and delivery from all teams to ensure all elements of a campaign are running smoothly
• Digest and articulately relay feedback and expectations to client and internal teams.
• Proactively troubleshoot internal and external campaign concerns and work directly with the Director of Sales to seek out solutions that cater to both the client expectations as well as Audacy’s best practices.
• Confidently forecast the launch of a campaign and communicate any risk to revenue to internal teams
• Partner closely with Sales Management on internal operations to gain internal approvals and develop timelines
• Partner closely with Sales Managers & internal operation teams to monitor media implementation, pacing, and performance to ensure we deliver the campaign in-full
• Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
• Other duties as assigned by Management

Job description

Audacy Atlanta is seeking a Client Success Strategist to partner with Account Executives to develop new business and oversee post-sale execution. The Client Success Strategist orchestrates internal resources to meet campaign expectations and acts as the client advocate across campaign delivery, including radio and digital media and live event integrations.

The role may manage up to 5 named accounts quarterly, driving growth and coordinating with sales management and internal operations to ensure