Campaign Operations Specialist - Contract (Hybrid/Remote)

Insight Global; Cincinnati (OH); Hybrid; USD 34,000 - 49,000; Part time

Benefits offered by this job

Comprehensive benefits package

401(k) eligibility

Paid time off

Job summary

Insight Global seeks a detail-oriented Campaign Operations Associate to support end-to-end execution of media and incentive campaigns on a 6-month contract, ideally hybrid on-site in Cincinnati, OH, with remote options for EST hours. The role includes coordinating timelines, reviewing assets, and ensuring on-time activation across multiple platforms.

Responsibilities cover intake through launch, QA, cross-functional collaboration, and documentation while maintaining service levels and escalating

Qualifications

• Strong attention to detail and commitment to producing accurate work.
• Ability to organize and prioritize multiple assignments, timelines, and deadlines.
• Strong written and verbal communication skills.
• Ability to follow established processes consistently while asking clarifying questions when requirements are unclear.
• Ability to work independently, take ownership of assigned responsibilities, and proactively elevate risks or blockers.
• Comfortable working in a fast-paced, evolving environment where priorities and workflows may change.

Responsibilities

• Execute assigned media and incentive campaign workflows from intake through launch, following established processes, product guidelines, and service-level expectations.
• Review campaign plans and intake materials, confirm required information is complete, and translate campaign requirements into the appropriate setup and workflow activities.
• Coordinate with Client Success & Partnership teams, Campaign Operations, and cross-functional partners to secure campaign details, assets, approvals, and other required deliverables.
• Build and manage campaign timelines to support accurate and on-time execution across multiple concurrent requests.
• Review creative assets, URLs, targeting specifications, tracking parameters, product information, and other campaign inputs for completeness and compliance.
• Complete campaign setup within designated platforms and systems.
• Conduct quality-assurance reviews throughout the workflow and before activation, escalating potential issues or discrepancies when needed.
• Communicate required edits, missing information, timeline risks, and campaign status updates clearly and proactively.
• Support campaign activation confirmation, reporting coordination, documentation, and other post-launch activities as assigned.
• Follow established escalation paths and raise blockers early enough to protect campaign timelines and the customer experience.
• Maintain accurate workflow documentation and system records.
• Develop foundational knowledge of Kroger Precision Marketing media and incentive products, including how they are sold, fulfilled, activated, and measured.
• Contribute observations and suggestions that could improve campaign workflows, documentation, quality, or execution efficiency.
• Work independently across a high volume of assigned campaigns while remaining flexible and collaborative within the broader team.

Skills

Media buying

Ad ops

Tools

Microsoft Office Suite

Job description

Insight Global seeks a detail-oriented Campaign Operations Associate to support end-to-end execution of media and incentive campaigns on a 6-month contract, ideally hybrid on-site in Cincinnati, OH, with remote options for EST hours. The role includes coordinating timelines, reviewing assets, and ensuring on-time activation across multiple platforms.

Responsibilities cover intake through launch, QA, cross-functional collaboration, and documentation while maintaining service levels and escalating