Campaign Operations PM - Healthcare, Onsite NYC, Equity

Arbiter AI; New York (NY); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Highly Competitive Salary & Equity

Generous PTO

Health, Vision, & Dental Insurance

Life and Disability Insurance

Simple IRA Matching

Professional Development Budget

Wellness Programs

Job summary

Arbiter AI, based in New York City, is seeking a Project Manager to own the campaign calendar and align engineering, deployment, and clinical teams for timely launches. You’ll drive intake, write clear specs from customer needs, and maintain a single source of truth for campaign requirements, versions, and approvals.

Responsibilities include coordinating cross-functional launch processes, providing accurate status updates, and driving process improvements with scalable templates and runbooks.

Qualifications

• 3 to 6 years in project or program management, implementation, or technical operations on a software platform with live customer deployments.
• Proven record of running several concurrent projects with fixed external deadlines.
• Strong requirements discipline: turn vague requests into precise specs and ask clarifying questions.
• Comfort working closely with engineers and reading configuration, data flows.
• Clear written communication and careful documentation habits.
• Calm judgment on prioritization when timelines and stakeholders clash.

Responsibilities

• Own the master campaign calendar across all customers, including launch dates and end dates.
• Plan around healthcare deadlines (HEDIS, Star year end) and customer reporting cycles.
• Identify capacity conflicts and risks early; lead tradeoff discussions.
• Run launch readiness reviews to ensure inputs, approvals, and QA before go-live.
• Coordinate intake with customers and internal teams; capture goals and success metrics.
• Maintain a single source of truth for campaign requirements and changes.

Skills

Project management

Deadline management

Requirements discipline

Technical fluency

Written communication

Prioritization under pressure

Tools

Jira

Linear

Asana

Smartsheet

Job description

Arbiter AI, based in New York City, is seeking a Project Manager to own the campaign calendar and align engineering, deployment, and clinical teams for timely launches. You’ll drive intake, write clear specs from customer needs, and maintain a single source of truth for campaign requirements, versions, and approvals.

Responsibilities include coordinating cross-functional launch processes, providing accurate status updates, and driving process improvements with scalable templates and runbooks.