Campaign Operations Lead — AI-Driven Delivery

WPP Media; New York (NY); On-site; USD 60,000 - 140,000; Full time

Job summary

WPP Media is seeking a Manager in Campaign Operations to lead our AI-driven delivery model and oversee day-to-day workflow coordination for the PA team. You will balance technological speed with human precision, ensuring flawless execution, up-to-date financials, and client expectations are consistently exceeded.

You will collaborate with discipline leads to onboard and offboard team members, manage real-time project trackers, and identify automation opportunities to improve efficiency.

Qualifications

• 2-3 years experience at a digital media agency.
• Strong interest in AI / Automation and how it drives change.
• Exceptional verbal and written communication skills.
• Ability to work in a team environment and also independently when needed.
• Self-motivated, well organized and able to manage multiple publisher conversations.

Responsibilities

• Lead day-to-day management of AI-driven workflows and automation tools for the PA team.
• Manage campaign operations and regional project delivery with cross-discipline teams.
• Identify flaws in automated outputs and propose creative technical improvements.
• Serve as the center of influence for the PA and ensure client expectations are exceeded.
• Support early stages of campaign briefing and media plan development with operational readiness.

Skills

Digital media

AI/Automation

Communication

Teamwork

Independent work

Project management

Job description

WPP Media is seeking a Manager in Campaign Operations to lead our AI-driven delivery model and oversee day-to-day workflow coordination for the PA team. You will balance technological speed with human precision, ensuring flawless execution, up-to-date financials, and client expectations are consistently exceeded.

You will collaborate with discipline leads to onboard and offboard team members, manage real-time project trackers, and identify automation opportunities to improve efficiency.