Campaign Delivery & Client Success Specialist

Informa TechTarget; Newton (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Walk the World charity day

LinkedIn Learning access

Open vacation

401k match

Healthcare

Job summary

Informa TechTarget, Auburndale, MA, is seeking a Client Delivery Specialist to support product delivery from inception to completion and ensure customer satisfaction. You will coordinate online creative materials, build advertiser relationships, and communicate campaign status with Sales and post-sales teams, providing timely updates and service excellence in a fast-paced environment.

The role requires strong communication, multitasking under pressure, and collaboration within a growing B2B tech

Qualifications

• Excellent oral and written communication skills.
• Strong organizational skills.
• Extremely reliable - team player.
• Professional phone skills.
• Must be able to handle multiple deadlines, phone calls and projects.
• Must be fast thinker and make quick decisions.
• Accurate data entry skills, problem solving ability and the ability to work independently.

Responsibilities

• Coordinate the receipt of online creative materials from Agencies/Advertisers to meet deadlines.
• Build relationships with Advertisers to support campaigns and foster loyalty.
• Communicate with Sales, CSM, Product Ops about campaign status and performance.
• Provide excellent Customer Service by responding to inquiries by phone and email.
• Provide order status and performance updates to Sales Reps.
• Forecast revenue and recognize it on a weekly basis.

Skills

Customer service

Sales administration

Communication skills

Organizational skills

Phone skills

Multitasking

Decision making

Data entry

Independent work

Education

BA or BS degree

Tools

Computer Applications

Job description

Informa TechTarget, Auburndale, MA, is seeking a Client Delivery Specialist to support product delivery from inception to completion and ensure customer satisfaction. You will coordinate online creative materials, build advertiser relationships, and communicate campaign status with Sales and post-sales teams, providing timely updates and service excellence in a fast-paced environment.

The role requires strong communication, multitasking under pressure, and collaboration within a growing B2B tech