Client Delivery & Campaign Success Lead

Informa Group Plc.; Massachusetts; On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Open Vacation policy

401k match

Health, vision and dental insurance

Parental leave

Wellness app access

Job summary

Informa Group Plc. is seeking a Client Delivery Specialist to ensure complete customer satisfaction in product delivery. Responsibilities include coordinating resources, managing client relationships, and providing excellent service.

Ideal candidates will have strong communication skills, the ability to manage multiple tasks, and a B.A. or B.S. degree. Join a team dedicated to supporting clients in the B2B technology sector.

Qualifications

• Experience working as a Customer Service Representative or Sales Administrator is a plus.
• Must handle multiple deadlines, phone calls and projects.
• Proven sales and client management abilities, preferably to the advertising and agency marketplace.

Responsibilities

• Coordinate the receipt of online creative materials from Agencies and/or Advertisers.
• Build relationship with Advertisers for campaign fulfillment.
• Communicate with the Sales, CSM, Product Ops teams about campaign status.

Skills

Excellent oral and written communication skills

Strong organizational skills

Professional phone skills

Accurate data entry skills

Problem solving ability

Education

B.A. or B.S. degree

Tools

Computer Application literacy

Job description

Informa Group Plc. is seeking a Client Delivery Specialist to ensure complete customer satisfaction in product delivery. Responsibilities include coordinating resources, managing client relationships, and providing excellent service.

Ideal candidates will have strong communication skills, the ability to manage multiple tasks, and a B.A. or B.S. degree. Join a team dedicated to supporting clients in the B2B technology sector.