Calm-Voice 911 Dispatcher — Emergency Response

Emergency Telecommunicator Services; Bowden (WV); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services is seeking a 911 Emergency Dispatcher in Bowden, WV. You will connect callers to police, fire, or medical resources, confirm incident details, and coordinate responders in a fast-paced public safety environment.

Responsibilities include handling emergency and nonemergency calls, entering information into dispatch systems, and maintaining accurate records while following agency procedures. Shifts may include overnight hours and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Strong typing and listening skills are essential.
• Clear, concise communication under pressure is required.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders and monitor radio traffic.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Clear speech

Calm communication

Education

High School Diploma

Job description

Emergency Telecommunicator Services is seeking a 911 Emergency Dispatcher in Bowden, WV. You will connect callers to police, fire, or medical resources, confirm incident details, and coordinate responders in a fast-paced public safety environment.

Responsibilities include handling emergency and nonemergency calls, entering information into dispatch systems, and maintaining accurate records while following agency procedures. Shifts may include overnight hours and overtime as needed.